Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Alvarez

Canoga Park

Summary

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

6
6
years of professional experience

Work History

Tesla Advisor

Tesla
01.2023 - 06.2023
  • Built and maintained relationships with clients to provide ongoing support.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.

Sales Specialist

AT&T
04.2022 - 10.2022
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.

Barista Trainer

Starbucks
08.2017 - 10.2020
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.

Education

High School Diploma -

Frazier Mountain High School
Lebec, CA
06.2016

Skills

  • Relationship Building
  • Strategic Planning
  • Critical Thinking
  • Problem-Solving
  • Customer Satisfaction
  • Sales Expertise

Languages

Spanish
Native or Bilingual

Timeline

Tesla Advisor

Tesla
01.2023 - 06.2023

Sales Specialist

AT&T
04.2022 - 10.2022

Barista Trainer

Starbucks
08.2017 - 10.2020

High School Diploma -

Frazier Mountain High School

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Elizabeth Alvarez