Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Alvarado

Fullerton,CA

Summary

Dynamic and results-driven professional with extensive experience at Ross Dress for Less, excelling in cashier training and team leadership. Proven ability to enhance customer service and foster team collaboration, while effectively managing cash handling and training new hires. Committed to creating positive shopping experiences and driving team performance.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead , Sales Associate

Ross Dress for Less
05.2021 - 06.2024
  • Monitored areas for security issues and safety hazards.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Associate

Forever 21
11.2015 - 07.2016
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Busser,dishwasher

Mount Palomar Winery
08.2012 - 11.2015
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.

Education

High School Diploma -

Creekside High School
Murrieta, CA
06-2011

Skills

  • Cashier training
  • Staff training
  • Team collaboration
  • Coaching and mentoring
  • Positive attitude
  • New hire training
  • Dependability
  • Opening and closing procedures
  • Cash handling
  • Time management
  • Team leadership
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Cashier Team Lead , Sales Associate

Ross Dress for Less
05.2021 - 06.2024

Sales Associate

Forever 21
11.2015 - 07.2016

Busser,dishwasher

Mount Palomar Winery
08.2012 - 11.2015

High School Diploma -

Creekside High School

Similar Profiles

CREATE PROFILE
Elizabeth Alvarado