Elizabeth Alonso
Atlanta
Summary
Dedicated office clerk with over 20 years of experience in clerical tasks and customer service. Skilled in verbal communication and records management, contributing to improved team workflows and enhanced accuracy in document handling.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Office Clerk
Atlanta Public Schools
10.2022 - 04.2026
- Implemented organization systems for student records, enhancing retrieval efficiency.
- Trained new staff on office procedures and software applications to ensure consistency.
- Developed process improvements that reduced paperwork errors and enhanced accuracy.
- Led initiatives to optimize office workflows, increasing overall productivity within the department.
- Responded to inquiries from callers seeking information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported staff on special assignments and ad hoc projects.
Office Clerk
Atlanta Public Schools
10.1999 - 04.2026
- Managed daily clerical tasks, including filing, data entry, and record maintenance.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated communication between administrative staff and teachers to streamline operations.
- Assisted in scheduling meetings and maintaining calendars for school administrators.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Education
GED -
Atlanta Metropolitan State College
Atlanta, GASkills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Team collaboration
- File organization
- Telephone reception
- Records management
- Document scanning
- Mail distribution
- Valid Driver's license
- Dedicated team player
Languages
Spanish
Native or Bilingual
Timeline
Office Clerk
Atlanta Public Schools
10.2022 - 04.2026
Office Clerk
Atlanta Public Schools
10.1999 - 04.2026
GED -
Atlanta Metropolitan State College