Summary
Overview
Work History
Education
Skills
additional education / training
Volunteer Experience
Timeline
Generic

Emily Dolan

Dunnville,ON

Summary

Dedicated and ambitious with a strong educational background and ongoing training in Advanced Police Studies. Eager to leverage analytical skills, diverse experience, and commitment to community service to contribute effectively as a Police Constable with the Hamilton Police Service. Seeking to apply knowledge in intelligence-led policing, crime scene management, and suspect detection to enhance safety, security, and quality of life for residents of the Hamilton community. Passionate about continuous learning and professional development, with a demonstrated ability to excel in dynamic and challenging environments.

Overview

8
8
years of professional experience

Work History

Research Analyst

CBSA- Indigenous Affairs Secretariat
06.2023 - 09.2023
  • Created visualizations to present research data
  • Provided research and communications support
  • Provided administrative support and attended meetings with the Portfolio Coordinator
  • Helped co-ordinate events for the Indigenous Affairs Secretariat Operations team and the Northern Ontario Region

Cashier

Tim Hortons
09.2022 - 11.2022
  • Provided customer service by greeting customers, answering questions, and addressing any concerns
  • Restocked inventory and ensured that all products were properly displayed and rotated
  • Worked as part of a team to ensure efficient operations during busy periods
  • Maintain cleanliness and organization of the store, including cleaning tables, counters, and equipment

Security Guard

Grand River Conservation Authority - Byng Island
04.2021 - 10.2021


  • Worked in all weather conditions outside and late evening/early morning hours.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Warned persons of rule infractions or violations.
  • Secured and monitored park premises and recorded activity in daily officer reports.
  • Inspected parking lot to verify parking permits.


Cashier

Esso Gas Station
08.2017 - 05.2023
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Worked as a team with other staff to ensure issues related to gas or gas pumps are quickly resolved.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Hauser's Pharmacy
04.2015 - 08.2017


  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Provided customer service by receiving order requests for those who are unable to in-store shop and fulfilling said orders.
  • Interacted politely with customers to promote quality service during checkout.
  • Answered phone calls to assist customers with questions and orders.

Education

Graduate Certificate - Advanced Police Studies

Mohawk College
Hamilton, ON
04.2024

Honours Bachelor Degree - Crime And Intelligence Analysis

Seneca College
King City, ON
08.2023

Skills

  • Excellent Physical Fitness Abilities
  • Trained in Report Writing
  • Time Management Skills
  • Customer Relations Experience
  • Reliable and Punctual
  • Proficient with Investigative Computer Software's

additional education / training

  • Standard First Aid with CPR-C and AED with St. John Ambulance
  • Security Guard License with Continuous Training Solutions
  • Completed GRCA training includes the following: Defensive Driving Training, De-escalation training, and Conflict Management Training.
  • Full G Ontario Driver's License
  • Human Trafficking Seminar at Mohawk College
  • Critical Incident Response Training Seminar at Mohawk College
  • Aptitude Test Training with Police Prep

Volunteer Experience

  • Canadian Cancer Society for Relay for Life from grades 9-12
  • York Regional Police Vintage Charity Hockey Tournament in 2022
  • The Hub from October 2023 - Present

Timeline

Research Analyst

CBSA- Indigenous Affairs Secretariat
06.2023 - 09.2023

Cashier

Tim Hortons
09.2022 - 11.2022

Security Guard

Grand River Conservation Authority - Byng Island
04.2021 - 10.2021

Cashier

Esso Gas Station
08.2017 - 05.2023

Cashier

Hauser's Pharmacy
04.2015 - 08.2017

Graduate Certificate - Advanced Police Studies

Mohawk College

Honours Bachelor Degree - Crime And Intelligence Analysis

Seneca College
Emily Dolan