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Welton International Inc. operated convenience stores in Calgary, including one in partnership with "CircleK" Convenience Group and another under its brand, "212A"Convenience Store.

• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Maintained accurate records of all sales activities and customer communications.
• Streamlined sales processes for improved efficiency and customer satisfaction.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
• Collaborated with marketing team to develop targeted promotional materials and campaigns.

• Developed strong partnerships with diverse aerospace supply companies and maintenance and repair organizations to be able to provide services to local airlines.
• The principal companies associated with ACCER hailed from France, Denmark, UK, Hong Kong, and Singapore.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained and guided team members to maintain high productivity and performance metrics.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Created and monitored promotional approaches to increase sales and profit levels.
• Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
• Identified business development challenges and customer concerns for proactive resolution.
• Ensured compliance with industry regulations while maintaining ethical business practices at all times.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Collaborated with Local Civil Aviation Authorities and other professional teams to review and maintain compliance with regulations.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
• Established high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.