Eliza Morales
Downey
Summary
Experienced professional with a strong background in educational psychology, dedicated to promoting students mental health and academic success. Proficient in conducting assessments, providing counseling, and implementing intervention strategies to foster effective collaboration with educational teams. Recognized for adaptability, reliability, and a results-driven approach in dynamic school environments. Highly skilled in data analysis, communication, and problem-solving to optimize student outcomes and cultivate a positive learning atmosphere.
Overview
14
14
years of professional experience
1
1
Certification
Work History
School Psychologist Intern
Montebello Unified School District
08.2024 - Current
- Enhanced student understanding by conducting comprehensive psychological assessments and evaluations.
- Aided in fostering a safe school environment by participating in crisis intervention and prevention efforts.
- Supported students'' emotional growth through individual and group counseling sessions.
- Assisted in creating an accommodating classroom environment for children with special needs by providing appropriate modifications based on their IEPs.
- Assisted with documenting and evaluating behaviors of individuals with mental health diagnoses.
- Administered, scored and interpreted psychological tests during office visits.
- Assessed available case data and prepared reports outlining findings and recommendations.
- Developed rapport with students, parents, and colleagues alike through consistent communication efforts that demonstrated commitment to each individual''s wellbeing.
School Psychologist Intern
Pasadena Unified School District
08.2023 - 06.2024
- Analyzed data from standardized tests to identify areas of improvement within the curriculum and instructional methods.
- Aided in fostering a safe school environment by participating in crisis intervention and prevention efforts.
- Shadowed experienced clinicians to gain in-depth knowledge of treatment, diagnosis and assessment techniques.
- Collaborated with teachers to develop effective behavioral intervention plans for struggling students.
- Enhanced student understanding by conducting comprehensive psychological assessments and evaluations.
Academic Advisor
The Accelerated Schools
03.2021 - 07.2022
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provide targeted individual and small group tutoring during asynchronous learning time
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Facilitate small group discussion and collaboration to enhance learning experiences
- Conduct quick 1:1 check-ins with students throughout the day to support students in monitoring their progress toward success criteria
- Monitor content assessments and provide immediate intervention and re-assessment when students do not pass assessments
- Provide feedback on student’s project checkpoints to promote revision and resubmission
Intake Coordinator
Silverlake Psychology
11.2020 - 03.2021
- Conducting brief mental health screenings of potential new therapy clients
- Matching clients with the correct mental health expert
- Managing crisis clients and making appropriate referrals
- Scheduling appointments
- Check benefits and Insurance verification
- Outreach and interface with other mental health facilities
- Assist therapists with administrative questions
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Administrative Services
Enki Health and Research Systems, Inc.
06.2017 - 11.2019
- Assist with the daily administrative functions of the Administrative Services Department
- Greet, assist and check-in clients and visitors
- Schedule and cancel Doctor’s daily appointments
- Review and respond to medical record requests, including processing subpoenas and SSI requests
- Initiate and follow up with Prior Authorizations as needed for medication approval from HMO's
- Check Medical eligibility for mental health clients
- Handle and follow up with pharmacy calls
- Provide customer service and assist clients as needed
- Assist Case Managers, Nurse Practitioners, and Psychiatrists with administrative needs
- Attentive and quick to customer needs or wants, creating a positive and comforting experience in emergencies
Teacher Assistant
New Academy of Science and Art
08.2014 - 10.2016
- Working one on one with students with learning and behavioral disabilities
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Facilitated small-group instruction sessions targeting specific skill gaps among struggling learners for academic success.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
Campus Aide
ISANA Academies
09.2013 - 05.2014
- Worked collaboratively and maintained a strong work relationship with school staff and parents
- Maintained school records and answered phone calls
- Distributed mail to office employees quickly and accurately
- Responsible for filing teachers’ lesson plans and keeping a record of faculty members’ absences in addition to other records
- Responsible for overseeing, facilitating, and implementing recess
- Provided active supervision during breakfast and lunch
- Scanned and distributed hot lunches to K-5th grade students
- Scheduled regular check-ins with school principal and attended required meetings and training
Program Leader
Woodcraft Rangers
05.2011 - 03.2014
- Prepared daily lesson plans for activities and/or project for students
- Provided office work such as answering phones, making copies, and filing
- Assisted children daily with homework help
- Successfully improved student participation in the classroom through integration of creative role-playing exercises
- Met with parents to resolve conflicting educational priorities and issues
- Supervised students at play
Education
Master of Arts - School Psychology
Alliant International University
Alhambra, CA05-2025
Bachelor of Arts - Psychology
California State University, Los Angeles
Los Angeles, CA06-2022
Skills
- Comprehensive Psychoeducational Review
- Collaborative Problem-solving
- One-on-One and Group Therapy
- Report writing
- Academic intervention
- Positive behavior support
Certification
- Applied Behavior Analysis Certificate - Behavior Analyst Certification Board.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
School Psychologist Intern
Montebello Unified School District
08.2024 - Current
School Psychologist Intern
Pasadena Unified School District
08.2023 - 06.2024
Academic Advisor
The Accelerated Schools
03.2021 - 07.2022
Intake Coordinator
Silverlake Psychology
11.2020 - 03.2021
Administrative Services
Enki Health and Research Systems, Inc.
06.2017 - 11.2019
Teacher Assistant
New Academy of Science and Art
08.2014 - 10.2016
Campus Aide
ISANA Academies
09.2013 - 05.2014
Program Leader
Woodcraft Rangers
05.2011 - 03.2014
- Applied Behavior Analysis Certificate - Behavior Analyst Certification Board.
Master of Arts - School Psychology
Alliant International University
Bachelor of Arts - Psychology
California State University, Los Angeles
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