ELIZA LOERA

Problem Solver:

• Resolved issues by identifying, prioritizing, and selecting optimal solutions.
• Looked outside known experience from leads or managers and other coworkers to find solutions and produce results.
• Employed various tools and equipment (computer, scanners, labels…) to find solutions to difficult or complex issues.
• Researched and extracted data to complete Warehouse tasks through different system tabs and tools known as Warehouse Tasks, Inventory adjustment, Order operations…).
• Defined problems to make decisions and moved forward to support quick resolution.

Picker/ Packer

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
• Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
• Followed orders precisely for correct items, sizes and quantities.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Counted money in drawers at beginning and end of each shift.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.