Eliza Leen
Ladysmith,BC
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
28
28
years of professional experience
Work History
Administrative Officer
Matarangai Consulting Ltd
Ladysmith, British Columbia
03.2022 - 03.2024
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone inquiries, directed calls and took messages.
General Cleaner
Inn of the Sea (Ardent Properties)
Ladysmith, British Columbia
01.2021 - 01.2022
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Performed routine maintenance tasks such as changing light bulbs.
- Notified supervisor of any maintenance issues requiring attention.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Responsible for Pool and hot-tub cleaning and maintenance and barbeque areas and laundry facilities.
Administrative Manager
Omega Bearing Works (Pty) Ltd
Bethlehem South Africa, Free State
02.2010 - 12.2019
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Pitched in to help with office tasks during busy periods and staff absences.
Beauty Therapist
Beauty Zone
Bethlehem, South Africa
10.2006 - 01.2010
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Organized appointments with clients and managed a busy schedule of bookings.
Computer Graphic Designer
Maluti Hochland Printers
Bethlehem, South Africa
04.2001 - 09.2006
- Managed multiple projects at once while meeting tight deadlines.
- Reviewed proofs from printers or publishers for accuracy prior to release.
- Created design layouts for various projects, including websites and print media.
- Developed graphics and illustrations for webpages, brochures, and logos.
- Created print materials, such as brochures, flyers, and business cards, from concept to completion.
- Oversaw the production process, including selecting paper, inks, and finishes for print materials.
- Utilized typography, color, and layout to enhance visual communication and message clarity.
Credit Manager
Score Pnp Furniture Group
Harrismith, South Africa
02.1999 - 03.2001
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Prepared monthly departmental reports summarizing the status of outstanding receivables.
Receptionist
Agri-Eco (Pty) Ltd
Phuthaditjhaba, South Africa
12.1995 - 01.1999
- Performed data entry tasks into various computer systems accurately and promptly.
- Verified visitors' identification cards before allowing access to the building.
- Greeted visitors and provided them with assistance.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Education
Certificate - Cosmetology Studies
International Beauty Academy
Pretoria South Africa03-2005
BBA - Business Administration
Washington International University
USA06-2004
Certificate - Computer Graphic Design
INTEC College
Cape Town South Africa09-2001
Diploma in Small Business Development - Small Business Development
Potchefstroom University
Potchefstroom South Africa08-1998
Skills
- Office Management
- Scheduling and calendar management
- Relationship Building
- Account Reconciliation
- Document Control
- Workflow Planning
- Training and coaching
- Presentation Design
Languages
English
Native/ Bilingual
French
Limited
Afrikaans
Native/ Bilingual
Sotho
Elementary
Timeline
Administrative Officer
Matarangai Consulting Ltd
03.2022 - 03.2024
General Cleaner
Inn of the Sea (Ardent Properties)
01.2021 - 01.2022
Administrative Manager
Omega Bearing Works (Pty) Ltd
02.2010 - 12.2019
Beauty Therapist
Beauty Zone
10.2006 - 01.2010
Computer Graphic Designer
Maluti Hochland Printers
04.2001 - 09.2006
Credit Manager
Score Pnp Furniture Group
02.1999 - 03.2001
Receptionist
Agri-Eco (Pty) Ltd
12.1995 - 01.1999
Certificate - Cosmetology Studies
International Beauty Academy
BBA - Business Administration
Washington International University
Certificate - Computer Graphic Design
INTEC College
Diploma in Small Business Development - Small Business Development
Potchefstroom University
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