Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliza Koltsiuk

Mississauga

Summary

Proven track record in enhancing customer satisfaction and loyalty, notably at Vi Cosmetic, by leveraging expertise in facials and skincare treatments alongside exceptional communication skills. Excelled in maintaining hygienic environments and providing personalized beauty consultations, significantly improving client comfort and safety. Demonstrated outstanding teamwork and professionalism across diverse roles, ensuring high-quality service delivery. Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

6
6
years of professional experience

Work History

Beautician

Vi Cosmetic
Ukraine
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.

• Diploma available for completing courses in manicure and pedicure

Stewardess

Il Sole
Spain
05.2022 - 07.2023
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
  • Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.

Babysitter

Migorian Grisha
France
02.2021 - 05.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.

Waitress Trainee

Lilia Barbaza
England
09.2017 - 12.2017
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Stefan Cel Mare
Romania

Skills

  • Waxing services
  • Pedicures expertise
  • Safety and Sanitation
  • Massage Techniques
  • Nail Polish Application
  • Facial massage mastery
  • Shop housekeeping
  • Facials and Skincare Treatments
  • Dishwashing
  • Restroom Servicing
  • Dusting Techniques
  • Quality Assurance

Languages

English
Professional Working
Русский
Native or Bilingual
Украинский
Native or Bilingual
Румынский
Professional Working

Timeline

Stewardess

Il Sole
05.2022 - 07.2023

Babysitter

Migorian Grisha
02.2021 - 05.2021

Waitress Trainee

Lilia Barbaza
09.2017 - 12.2017

Beautician

Vi Cosmetic

Stefan Cel Mare
Eliza Koltsiuk