Eliza Ferguson
Modesto
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Registered Veterinary Technician
Empire Veterinary Cinic
09.2014 - Current
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Maintenance on autoclave cleaning and autoclaving surgical packs, inspecting tools.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals to protect veterinarians from potential harm.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Place Iv catheters, and dispense medications from the pharmacy.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted veterinarians with radiographs and ultrasounds.
- Maintenance on blood and urinalysis machines.
- Greeting clients at the front desk, checking in patients, writing in records, answering phones, scheduling appointments.
- Supervising multiple employees and training for multiple positions.
- Assisting in surgical procedures, anesthesiologist, dental cleanings and extractions.
Cashier
Prime Shine Car Wash
07.2013 - 09.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess/Cashier
Marie Callenders Restaurant
08.2010 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
Education
Associate of Science - Animal Science
MJC
Modesto, CA05.2014
Associate of Science - Agricultural Business
MJC
Modesto, CA05.2014
High School Diploma -
James C. Enochs High School
Modesto, CA05.2010
Skills
- Multi-tasking
- Client communications
- Customer service
- Time management
- Organizational skills
- Attention to detail
- Dependability
- Punctuality
Timeline
Registered Veterinary Technician
Empire Veterinary Cinic
09.2014 - Current
Cashier
Prime Shine Car Wash
07.2013 - 09.2014
Hostess/Cashier
Marie Callenders Restaurant
08.2010 - 06.2013
Associate of Science - Animal Science
MJC
Associate of Science - Agricultural Business
MJC
High School Diploma -
James C. Enochs High School
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