Eliza Ferguson
Modesto
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Registered Veterinary Technician
Empire Veterinary Cinic
Empire, CA
09.2014 - Current
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Maintenance on autoclave cleaning and autoclaving surgical packs, inspecting tools.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals to protect veterinarians from potential harm.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Place Iv catheters, and dispense medications from the pharmacy.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on nutrition, preventive health and other animal care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted veterinarians with radiographs and ultrasounds.
- Maintenance on blood and urinalysis machines.
- Greeting clients at the front desk, checking in patients, writing in records, answering phones, scheduling appointments.
- Supervising multiple employees and training for multiple positions.
- Assisting in surgical procedures, anesthesiologist, dental cleanings and extractions.
Cashier
Prime Shine Car Wash
Riverbank, CA
07.2013 - 09.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess/Cashier
Marie Callenders Restaurant
Modesto, CA
08.2010 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
Education
Associate of Science - Animal Science
MJC
Modesto, CA05.2014
Associate of Science - Agricultural Business
MJC
Modesto, CA05.2014
High School Diploma -
James C. Enochs High School
Modesto, CA05.2010
Skills
- Multi-tasking
- Client communications
- Customer service
- Time management
- Organizational skills
- Attention to detail
- Dependability
- Punctuality
Timeline
Registered Veterinary Technician
Empire Veterinary Cinic
09.2014 - Current
Cashier
Prime Shine Car Wash
07.2013 - 09.2014
Hostess/Cashier
Marie Callenders Restaurant
08.2010 - 06.2013
Associate of Science - Animal Science
MJC
Associate of Science - Agricultural Business
MJC
High School Diploma -
James C. Enochs High School