Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elissa Velazquez

Los Angeles

Summary

Motivated and reliable professional with extensive experience in customer service, sales, and e-commerce. Demonstrates strong multitasking abilities and effective communication skills in fast-paced environments. Proven track record of enhancing customer satisfaction and driving sales growth.

Overview

12
12
years of professional experience

Work History

E-Commerce Clerk

The Wagyu Shop
Long Beach
05.2023 - Current

• Process and manage daily online orders with high accuracy and efficiency

• Coordinate inventory and ensure proper product handling and packaging

• Prepare shipping labels, invoices, and fulfillment documentation

• Assist in product photography and visual content creation for marketing use

• Maintain organized workflow to ensure timely order fulfillment

Enrichment Teacher

Enrichment Educational Experiences
Los Angeles
10.2022 - 04.2023

• Designed detailed lesson plans that catered to diverse learning styles and objectives.
• Fostered student engagement through interactive activities and discussions that promoted active participation.
• Implemented creative instructional strategies to enhance student understanding and retention of material.
• Maintained effective classroom management to create a positive and productive learning environment.

Sales Associate

MetroPCS Corporate Store
Los Angeles
08.2016 - 09.2022

• Delivered excellent customer service by assisting clients with phone plans, devices, and troubleshooting

• Consistently met and exceeded sales targets through product knowledge and upselling techniques

• Handled cash transactions, billing, and account management

• Built strong relationships with customers, increasing retention and satisfaction

• Resolved customer concerns quickly and professionally in a fast-paced environment

Restaurant Hostess

El Pescador El Monte
El Monte
01.2014 - 04.2014
  • Greeted and seated guests while maintaining a welcoming atmosphere
    • Managed waitlists and coordinated seating for efficient service flow
    • Provided support to staff to ensure smooth restaurant operations
  • Provided menus and informed guests about daily specials and promotions.

Education

High School Diploma -

Frida Kahlo High School
Los Angeles, CA
06-2012

Some College (No Degree) -

American Public University
online

Skills

  • Customer service
  • Shipping documentation
  • Sales strategies
  • Multitasking
  • Spanish/English Speaker
  • Product photography
  • Social Media Content Creation
  • Problem solving
  • Time Management
  • Team collaboration
  • Organization
  • Prioritization

Languages

Spanish
Professional
English
Professional

Timeline

E-Commerce Clerk

The Wagyu Shop
05.2023 - Current

Enrichment Teacher

Enrichment Educational Experiences
10.2022 - 04.2023

Sales Associate

MetroPCS Corporate Store
08.2016 - 09.2022

Restaurant Hostess

El Pescador El Monte
01.2014 - 04.2014

High School Diploma -

Frida Kahlo High School

Some College (No Degree) -

American Public University
Elissa Velazquez