Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Elissa Murdock

Etobicoke,ON

Summary

Polished and trusted Executive Assistant with 25+ years of progressive experience supporting C-suite leaders across industries including consumer goods, financial services, and retail. Adept at managing complex calendars, coordinating high-stakes travel, and driving executive priorities with discretion and precision. Recognized for being calm under pressure, having strong judgment, and an ability to adapt communication style to any audience. Known as a proactive partner who creates efficiency and fosters trust at the highest levels of leadership.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Executive Assistant to the President

Wonderbrands
01.2023 - Current
  • Provided high-level executive support to the President, managing national travel, bakery tour schedules, confidential strategy meetings, and day-to-day priorities.
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Drafted communications on behalf of the President, ensuring clarity, professionalism, and alignment with company values.
  • Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
  • Proactively identified potential issues or obstacles before they escalated, allowing for timely resolution or mitigation strategies implementation.

Facilities Manager

Wonderbrands
01.2023 - Current
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Served as lead for the Joint Health & Safety Committee and Fire Warden, successfully guiding the site through audits, inspections, and certifications.
  • Directed and coached two direct reports, setting goals, providing weekly check-ins, and supporting professional growth.
  • Reduced environmental impact and costs by eliminating ineffective composting service and redirecting waste to energy generation.

Executive Assistant to Chief People Officer, Chief Financial Officer & Chief Technology Officer

Coca-Cola Canada Bottling Limited
01.2018 - 01.2023
  • Supported three C-suite executives through complex calendar, travel, and expense management.
  • Onboarded senior leaders and created orientation/training processes.
  • Planned executive and corporate events, maintaining discretion with sensitive information.
  • Handled confidential and sensitive information with discretion and tact.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

Executive Assistant to President & VP Finance / Sales & Marketing

Coca-Cola Refreshments Canada
01.2011 - 01.2018
  • Directed daily operations for multiple executives, coordinating high-volume travel, calendars, and expense processes.
  • Managed national tradeshows, conferences, and corporate events.
  • Collaborated on HR initiatives, expense oversight, and employee engagement activities.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.

Executive Assistant – Merchandising

The Home Depot Canada
01.2006 - 01.2011
  • Supported Senior Directors of Merchandising; coordinated travel, meetings, and reporting.
  • Oversaw expenses for up to 85 associates and created departmental budgets.
  • Answered high volume of phone calls and email inquiries.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Managed vendor communications and recognition programs.

Office Manager / Corporate Services Associate

AutoLounge Limousines
01.2004 - 01.2006
  • Directed office operations, HR processes, benefits, and vendor contracts.
  • Managed corporate communications, marketing materials, and employee engagement programs.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Senior Executive Assistant to the President & CEO

Yamana Gold Inc.
01.2003 - 01.2004
  • Coordinated CEO’s travel, Board of Directors meetings, and corporate communications.
  • Held appointment as Notary Public for corporate documentation.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for executives.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.

Senior Executive Assistant – Investment Banking

Canaccord Capital Corporation
01.2000 - 01.2003
  • Supported SVP & MD plus three VPs; managed proposals, pitchbooks, and agreements.
  • Assisted in recruiting/training staff and managed departmental expenses.

Executive Assistant to COO

Celebrity InfoNet Corporation
01.1998 - 01.2000
  • Managed COO’s travel, communications, budgets, and due diligence projects.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Fostered positive work environment, organizing team-building activities and events.

Skills

  • Adobe Acrobat
  • Advanced multitasking
  • Calendar management
  • Customer Service-oriented
  • Document preparation
  • Executive support
  • Exceptional organizational and scheduling skills
  • Information confidentiality
  • Meeting facilitation
  • Microsoft Office Suite
  • Presentation development
  • Proactive problem-solving
  • Professional and mature
  • SAP
  • Strong decision-making
  • Travel planning and coordination

Certification

  • Certified in First Aid & CPR – Canadian Red Cross
  • Notary Public Appointment (Ontario)

Timeline

Facilities Manager

Wonderbrands
01.2023 - Current

Executive Assistant to the President

Wonderbrands
01.2023 - Current

Executive Assistant to Chief People Officer, Chief Financial Officer & Chief Technology Officer

Coca-Cola Canada Bottling Limited
01.2018 - 01.2023

Executive Assistant to President & VP Finance / Sales & Marketing

Coca-Cola Refreshments Canada
01.2011 - 01.2018

Executive Assistant – Merchandising

The Home Depot Canada
01.2006 - 01.2011

Office Manager / Corporate Services Associate

AutoLounge Limousines
01.2004 - 01.2006

Senior Executive Assistant to the President & CEO

Yamana Gold Inc.
01.2003 - 01.2004

Senior Executive Assistant – Investment Banking

Canaccord Capital Corporation
01.2000 - 01.2003

Executive Assistant to COO

Celebrity InfoNet Corporation
01.1998 - 01.2000

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