Elissa Mejia

• Responsible for issuing checks from local check accounts as well as the deposits and reconciliation of these accounts;

• Responsible for the collection and recording revenue into different cost centers in QuickBooks;

• Documentation of eligibility, collection and record keeping of all third-party benefits for clients, i.e., VA benefits, TANF, Food Stamps, Social Security Disability, Social Security Insurance, or other benefits for which a client may be eligible.

• Responsible for providing monthly balance statements to residents whom have a cash balance in the client funds account.

• Responsible for the disbursement of authorized withdrawals, collection of receipts.

• Responsible for providing backup for the Front Desk as needed;

• Responsible for maintaining an organized environment.

• Responsible to provide Fresno County the facility admissions report, Calfresh applications and the monthly reconciliation report.

• Responsible for the management of the Calfresh allowment withdrawls and record all transactions.

• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and

• Perform all other duties as assigned.

• Answered questions from customers regarding their billing or payment status.
• Assisted in the preparation of monthly financial statements and reports.
• Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
• Provided support to upper management with special projects related to finance or accounting processes.
• Assisted with accounts receivable activities such as invoicing, collections, and deposits.
• Coded invoices to maintain organized and accurate records.
• Uploaded invoices in trimble, and coded them into Vista.

• Tracked outstanding balances and initiated collections efforts for delinquent accounts
• Managed high volume of daily transactions, ensuring timely processing of all bills
• Analyzed billing data to identify trends and areas for improvement
• Collaborated with sales team to ensure proper invoicing of products and services
• Conducted regular audits of billing records to ensure compliance with regulations
• Updated pricing structures in billing system as needed based on contract terms or promotions
• Prepared monthly financial reports related to billing activities
• Prepared weekly cash flow projections based on expected invoice payments
• Identified opportunities for process improvement within scheduling system
• Utilized scheduling software to maintain accurate records of appointments and events
• Monitored staff availability and allocated resources accordingly
• Followed up with scheduled individuals and completed intake form.

• Delivered prompt, professional service to every caller or guest, responding quickly to answer questions and route connections
• Completed daily checklist of opening and closing functions, including retrieving overnight messages and preparing for appointments
• Kept reception area presentable at all times, tidying up space throughout each day
• Greeted and assisted visitors upon arrival at office
• Managed appointment schedules for multiple staff members using online booking systems
• Ordered office supplies as needed and maintained inventory records
• Assisted with creating and updating documents such as spreadsheets, reports, and presentations
• Assisted with creating and updating documents such as spreadsheets, reports, and presentations