Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elissa Jones

Calgary,Alberta

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Resource Manager

Telus
10.2023 - Current
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Facilitated cross-functional collaboration by coordinating shared resources between departments in a timely manner.
  • Knowledge of JIRA

Network Project Coordinator II

Telus
11.2020 - 10.2023
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Knowledge of SAP, Netcracker and RMO Tool

Deployment and Completion Clerk II

Telus
01.2017 - 11.2020
  • Responsible for scheduling and dispatching of CO Maintenance Technicians
  • Timely dispatch of repairs/orders
  • Facilitated in the migration from AWAS to Rendezvous

Medical Lab Assistant

Calgary Laboratory Services
01.2013 - 01.2016
  • Improved laboratory efficiency by streamlining sample processing and data entry procedures.
  • Enhanced patient care by maintaining accurate records of lab results and communicating with medical professionals.
  • Reduced turnaround time for test results by prioritizing tasks and working efficiently in a high-volume environment.
  • Ensured quality control by performing regular equipment maintenance, calibration, and troubleshooting.

Education

Medical Laboratory Assistant

ABES
Calgary

GED -

Bow Valley College
Calgary

Skills

  • Enthusiastic in approaching and completing tasks
  • Strong communication skills
  • Excellent ability to adapt to new changes
  • Organizational and time management skills
  • Ability to perform multiple assignments under pressure
  • Maintain high level of accuracy and attention to detail
  • Analytical reasoning, problem solving

Timeline

Resource Manager

Telus
10.2023 - Current

Network Project Coordinator II

Telus
11.2020 - 10.2023

Deployment and Completion Clerk II

Telus
01.2017 - 11.2020

Medical Lab Assistant

Calgary Laboratory Services
01.2013 - 01.2016

Medical Laboratory Assistant

ABES

GED -

Bow Valley College

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Elissa Jones