Elissa Edwards
Carlsbad
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
At Home Mom
Self-employed
01.2010 - Current
- Resolved problems, improved operations and provided exceptional service.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Sales Representative
Team Makena
02.2007 - 01.2010
- Generated revenue by liaising between doctors and companies to sell products.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Worked with medical teams on smooth implementation and operation of new products.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Education
Bachelor of Science - Kinesiology
California State University, Long Beach
Long Beach, CA06-2006
Skills
- Planning
- Team management
- MS office
- Customer service
- Time management
- Troubleshooting
- Friendly, positive attitude
- Analytical and critical thinking
- Communication
Timeline
At Home Mom
Self-employed
01.2010 - Current
Medical Sales Representative
Team Makena
02.2007 - 01.2010
Bachelor of Science - Kinesiology
California State University, Long Beach