Elissa DeHeart
La mesa,CA
Summary
Aspiring college student working towards a degree in healthcare, with a strong foundation in customer service and a dedicated interest in providing outstanding patient care. Looking to start a career in the healthcare field, bring excellent communication skills, through extensive customer service experience, and a deep commitment to assisting others. Looking to apply these qualities to make a meaningful contribution to a medical team and continue to grow professionally in the field of patient care.
Overview
6
6
years of professional experience
Work History
Barista
The Simple Coffee House
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
Teacher's Assistant
Temple Solel Early Childhood Center
09.2023 - 02.2024
- Aided teachers in creating lesson plans and educational materials tailored to student needs
- Engaged with students in a way that was appropriate for their age and developmental stage
- Contributed to a safe and orderly classroom environment conducive to learning
- Modeled exemplary behavior to build trust and facilitate effective classroom management
Hostess
Parc-Bistro Brasserie
01.2023 - 07.2023
- Managed reservations and guest inquiries over the phone
- Showed versatility by providing support across various positions
- Coordinated guest seating and waitlist management
- Consistently delivered excellent customer service to enhance the dining experience
Server/Hostess
Fig Tree Cafe
05.2019 - 10.2020
- Organized and oversaw assignment of tables and order management, catering to varying customer volumes throughout the day
- Interacted and fostered a friendly and professional rapport with patrons
- Quickly addressed and resolved service issues with problem-solving abilities
- Ensured food safety and sanitation in compliance with health regulations
Education
Associate of Science - Radiology
San Diego Mesa College
San Diego, CA01-2027
High School Diploma -
Granite Hills High School
El Cajon, CA06.2019
Skills
- Collaborative teamwork
- Independent work
- Adaptability
- Empathy
- Attention to detail
- Medical terminology
- Leadership potential
- Microsoft Office Suite
- Communication skills
- Time management
Timeline
Barista
The Simple Coffee House
07.2024 - Current
Teacher's Assistant
Temple Solel Early Childhood Center
09.2023 - 02.2024
Hostess
Parc-Bistro Brasserie
01.2023 - 07.2023
Server/Hostess
Fig Tree Cafe
05.2019 - 10.2020
Associate of Science - Radiology
San Diego Mesa College
High School Diploma -
Granite Hills High School
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