Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Elissa Calzonetti

Niagara Falls

Summary

Dynamic, fun and dependable professional with a proven track record at Boston Pizza, excelling in customer service and multitasking. Adept at fostering teamwork and collaboration, I thrive in fast-paced environments while maintaining attention to detail. My strong problem-solving skills and ability to adapt ensure exceptional guest experiences and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Artisan

Self Employed
06.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Server

Boston Pizza
04.2012 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Margaritaville
03.2018 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

St Paul High School
Niagara Falls, ON
06-1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Calm under pressure

Languages

English
Full Professional

Certification

Smart Serve

Interests

I am a musician I play guitar, drums, piano and bass I am singer/songwriter with a gifted creative mind and a passion for music and entertaining I am an animal lover who has fostered and rescued cats, dogs, birds, squirrels etc throughout my life

Timeline

Artisan

Self Employed
06.2019 - Current

Server

Margaritaville
03.2018 - 10.2018

Server

Boston Pizza
04.2012 - 03.2019

High School Diploma -

St Paul High School
Elissa Calzonetti