Eliska Bittnerova

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Produced consistently high-quality baked goods for customers.
• Operated and maintained bakery equipment, including ovens and mixers.

• Management of unit of 20 patients
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Provided medical services and care to patients with chronic and acute conditions.

education completed by an exam in English, Czech, nursing and a practical exam.