Certified dental professional with a stable background in dental assisting and patient care. Skilled in chairside assistance, radiography, and infection control. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable to changing needs in fast-paced clinical environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
Emergency Dental of Sacramento
10.2024 - Current
Assisted in patient intake and medical history documentation for accurate treatment planning.
Managed scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
Maintained inventory of dental supplies, ensuring availability for uninterrupted practice operations.
Trained new staff on office procedures and best practices for delivering exceptional patient service.
Educated patients on post-operative care and oral hygiene practices to promote recovery.
Prepared treatment rooms and sterilized instruments to ensure compliance with health regulations.
Collaborated with team members to implement process improvements enhancing patient care efficiency.
Supported dentists during procedures by anticipating needs and providing necessary tools promptly.
Certified Dental Assistant
Jesan Liu Comfort Dental
02.2023 - 10.2023
Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
Increased patient retention by developing strong relationships and providing personalized care.
Took dental images following strict patient protection rules, applying lead aprons.
Supported dentists during procedures, assisting dental root canals, extractions, Implants, fillings, permanent, and temporary crowns and sealants.
Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Customer Service Lead
Pacful Inc
11.2021 - 02.2023
Resolved customer service issues using company processes and policies and provided updates to customers.
Conducted regular inventory counts, ensuring accuracy of stock levels and reducing discrepancies.
Organized warehouse layout to optimize space utilization and streamline order fulfillment processes.
Trained new staff on safety protocols and operational procedures, promoting a culture of safety in the workplace.
Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
Certificate - Dental Assisting
Carrington College
Sacramento, CA
02.2023
High School Diploma -
Las Flores High
Sacramento, CA
12.2017
Skills
Patient education
Patient management
Infection control proficiency
Dental radiography
Prophylaxis
Equipment sterilization
Patient scheduling
Inventory management
Dental terminology
Oral health education
Chairside assistance in Endodontics, Oral Surgery, Orthodontics, and Restorative Dentistry