Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Extracurricular Activities
References
Timeline
Generic

ELISE WILKINSON

London,ON

Summary

I am a motivated student pursuing flexible part-time employment. Skilled in customer service with valuable experience working in high-volume environments. I excel in communication, leadership, and adaptability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The London Club
London, Ontario
01.2025 - Current
  • Managed guest orders accurately and efficiently using POS systems.
  • Maintained cleanliness and organization of tables and dining area.
  • Assisted in training new servers on restaurant procedures and service standards.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Set up tables in between patrons to reduce wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Server

Woods Restaurant & Bar
01.2023 - 01.2024
  • Order accuracy and efficiency in a high-end restaurant setting
  • Use of POS system and handling cash

Bar Back / Support Staff

El Catrin, The Distillery Historic District
01.2021 - 01.2024
  • Shift Lead – promoted quickly to supervise and train other bar staff
  • Multi-tasking in a fast paced environment

Education

Bachelor of Arts - Major in Criminology, Specialization in Sociology

UNIVERSITY OF WESTERN ONTARIO
London, ON
04-2027

High School Diploma -

Saint Patrick Catholic Secondary School
Toronto, ON
07-2023

Skills

  • Leadership – My strong work ethic, confidence, listening skills, and initiative enable me to lead and direct easily within any role
  • Teamwork – I work well within team-orientated settings, understanding the importance of communication and collaboration
  • Proficient in Word, PowerPoint, Adobe, Excel, Google Docs, and Outlook
  • Research methods
  • Task prioritization
  • Dining crew workflow optimization
  • Hospitality service expertise
  • Guest engagement

Certification

Smart Serve Certification 2023

Volunteer Experience

Greensoil PropTech Ventures, Student Volunteer, 2023, 2024, Event assistant with two AGMs, Coordinated portfolio company and limited partner check-ins.

Extracurricular Activities

UWO Dance Force – UWO Debate Team – Active Minds Western – Residence Floor Representative -

References

References available upon request.

Timeline

Server

The London Club
01.2025 - Current

Server

Woods Restaurant & Bar
01.2023 - 01.2024

Bar Back / Support Staff

El Catrin, The Distillery Historic District
01.2021 - 01.2024

Bachelor of Arts - Major in Criminology, Specialization in Sociology

UNIVERSITY OF WESTERN ONTARIO

High School Diploma -

Saint Patrick Catholic Secondary School

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ELISE WILKINSON