Elise Robbins
Mill Valley
Summary
Looking for a stimulating and challenging environment. An environment where I can help build the success of the company, while I experience advancement opportunities. Looking for my perfect workplace family, or helping build the perfect workplace family.
Overview
27
27
years of professional experience
Work History
Self Employed Residential and Commercial Cleaner
01.2018 - Current
Cage Shift Manager
Graton Resort & Casino
04.2025 - 08.2025
- Conducted thorough investigations into variances or suspicious activities identified through audits or surveillance reports.
- Played an active role in the development and implementation of employee incentive programs to boost morale and retention.
- Collaborated with other department managers to ensure seamless communication and coordination across the casino floor.
- Assessed staff performance regularly, providing constructive feedback and coaching to improve skills and productivity.
- Promoted a safe working environment by enforcing security protocols and ensuring adherence to safety regulations within the cage area.
- Reduced discrepancies in financial transactions by closely monitoring cashier activity and providing ongoing training.
- Provided exceptional customer service by quickly addressing patrons'' questions or concerns about their accounts or transactions.
- Managed daily cash flow for smooth casino operations, ensuring accurate record-keeping and timely reporting.
- Maintained strict compliance with gaming regulations, conducting regular audits and addressing any issues proactively.
- Enhanced customer satisfaction with prompt resolution of disputes and complaints, maintaining a professional demeanor at all times.
- Maintained open lines of communication with regulatory agencies, ensuring all necessary reporting was submitted accurately and on time.
- Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.
- Performed credit checks and references to open credit accounts for customers.
- Assisted guests with credit card advances, chip cash-outs and check cashing.
- Coordinated staff schedules, rotations and breaks.
Flagger 1
RoadSafe Traffic Systems
01.2024 - 01.2025
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
- Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
- Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution.
- Increased construction efficiency by ensuring timely movement of equipment and materials through the designated work zone.
- Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
- Controlled flow of automotive traffic under direction of project supervisor.
- Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
- Participated in daily safety briefings, reinforcing awareness of potential hazards and discussing best practices for accident prevention among team members.
- Collaborated with project managers and supervisors to develop site-specific traffic management plans based on project requirements and potential hazards.
- Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
- Patiently directed motorists towards detours and alternate routes.
- Collaborated with law enforcement officers to enforce speed limits in construction zones, contributing to overall site safety.
- Supported crew members in emergency situations by quickly implementing incident management procedures for optimal response times.
- Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents.
- Conducted regular equipment inspections to ensure all signaling devices were fully functional and met regulatory standards.
- Demonstrated exceptional customer service skills when interacting with frustrated or confused motorists, offering assistance whenever possible.
- Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
- Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
Janitorial Supervisor/ Vocational Trainer
Buckelew Programs (non-profit)
01.2014 - 01.2018
- Company Overview: - Blue Skies Janitorial Service
In Home Care
IHSS
01.2012 - 01.2018
- - In home care for disabled and elderly people.
Executive Assistant
The Cairn’s Group Inc.
01.2008 - 01.2011
- - Bookkeeping and clerical.
Universal Banker
US Bank
01.2003 - 01.2008
- - Managing Bankers and Tellers. Opening new accounts, lines of credit. Cross selling/Up-selling products. Sole custodian of ATM. Main cash vault custodian. Conducting weekly and monthly audits of platform work. Daily proofing teller transactions. Handling monthly interviews of employee federal regulation compliance. Administered morning meetings. DDA Coordinator for the branch. Regularly attending regional sales and management meetings and conference calls. Regulating the locating of beneficiaries for dormant or escheatment accounts and safe deposit boxes. Running drilling, inventory, escheatment process of safe deposit boxes.
Customer Service Manager
Staples
01.2000 - 01.2001
- - Recruited by the store manager after observing my management and customer service skills at Chevron. Consult with customers to evaluate needs and determine the best option. Quickly became Customer Service Manager, secure items key-holder and new hire training.
In Store Manager
Chevron
01.1999 - 01.2001
- - On site manager. Regional employee training. Scheduling and auditing of employee time. Numerous awards and mentions within the company for excellent customer service, loyalty and handling unique and delicate customer situations.
Education
High School Diploma -
Novato High School
01.2000
Machine And Metals Technology
College of Marin
Novato, CA01-2012
Construction Trades/Traffic Control
Construction Trades Program
Marin City, CA01-2024
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Chemical handling
- Deep cleaning expertise
- Trash collection
- Window cleaning
- Waste disposal management
- Equipment safety
- Quality assurance focus
- Daily reporting
- Project coordination
- Supply management
- Upholstery maintenance
- Sanitization techniques
- Adaptable and flexible
- Excellent communication
- Sweeping and mopping
- Attention to detail
Timeline
Cage Shift Manager
Graton Resort & Casino
04.2025 - 08.2025
Flagger 1
RoadSafe Traffic Systems
01.2024 - 01.2025
Self Employed Residential and Commercial Cleaner
01.2018 - Current
Janitorial Supervisor/ Vocational Trainer
Buckelew Programs (non-profit)
01.2014 - 01.2018
In Home Care
IHSS
01.2012 - 01.2018
Executive Assistant
The Cairn’s Group Inc.
01.2008 - 01.2011
Universal Banker
US Bank
01.2003 - 01.2008
Customer Service Manager
Staples
01.2000 - 01.2001
In Store Manager
Chevron
01.1999 - 01.2001
High School Diploma -
Novato High School
Machine And Metals Technology
College of Marin
Construction Trades/Traffic Control
Construction Trades Program
"Celebrating the Uncelebrated" award from Marin County Mental Health Board in 2017
Award for successful job skill building and teaching employable traits for my trainees diagnosed with severe and persistent mental illness. I taught Janitorial Service while running a Vocational Rehabilitation Program.
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