Elise Ramirez
Huntington Beach
Summary
Friendly Fast Food Worker offering almost 2 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively.
Overview
2
2
years of professional experience
Work History
Pet Sitter
Rover.com
04.2024 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
Autism Behavioral Therapist
Advanced Behavioral Health
08.2023 - Current
- Utilized a variety of teaching methods tailored to each client''s unique learning style for improved skill acquisition.
- Conducted functional behavior assessments to identify triggers and develop effective intervention strategies.
- Updated parents and caregivers on client progress to visualize client trajectory.
- Enhanced communication skills for clients with autism through the use of visual aids and social stories.
- Handled clients safely and appropriately to minimize risk of physical injury.
- Supported clients during community outings by providing guidance in navigating unfamiliar environments and applying newly acquired skills.
- Attended training to acquire and maintain technical knowledge.
- Assisted children with daily living skills such as toileting, dressing, and feeding for increased independence.
- Maintained client confidentiality to protect patient privacy.
- Documented client progress to track effectiveness and inform future treatment plans.
Chick Fil A
Steve Lane
07.2023 - 07.2023
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Reduced customer wait times by quickly operating customer window and sales register.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Trained newly hired employees on routine tasks and customer service.
Education
Associate of Arts - Psychology
Goldenwest College
Huntington Beach, CA05.2024
High School Diploma -
Edison High School
Huntington Beach, CA06.2022
Skills
- Customer Orders Assistance
- Workstation Setup and Breakdown
- Teamwork and Collaboration
- Safe Food Handling
- Drive-Thru Operation
- Food and Beverage Service
- Serve Customers
- Customer Engagement
- Food Running
- Stocking and Replenishing
- Special Requests
- POS Systems
Timeline
Pet Sitter
Rover.com
04.2024 - Current
Autism Behavioral Therapist
Advanced Behavioral Health
08.2023 - Current
Chick Fil A
Steve Lane
07.2023 - 07.2023
Associate of Arts - Psychology
Goldenwest College
High School Diploma -
Edison High School
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