Elise Hache
Ottawa,ON
Summary
Current student seeking to utilize excellent communication, problem-solving, and organization skills. Talented at offering superior customer service and working in a team environment. Self-motivated and goal-oriented individual with a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Support Staff Member
Re/Max Realtron Realty Inc.
08.2022 - 09.2024
- Greeted guests professionally and provided excellent customer service, resolving inquiries and ensuring a positive visitor experience.
- Managed administrative tasks, scheduled appointments, coordinated showings, and prepared documents, enhancing agent efficiency
- Answered incoming office calls over a multi-line system and answered questions, took messages, or transferred to desired extensions
Receptionist
Function Studios Inc.
01.2021 - 07.2022
- Welcomed members and visitors, managed phone/email inquiries, and scheduled appointments, providing excellent customer service.
- Processed memberships, payments, and retail sales, ensuring accurate records and efficient transactions.
- Coordinated with trainers and staff for class scheduling, promoting events, and resolving member concerns to enhance client satisfaction.
Supervisor
Kawartha Dairy
08.2020 - 09.2021
- Led team through high-volume rush hours by efficiently coordinating staff and optimizing workflows to ensure organized, timely service and customer satisfaction.
- Resolved customer complaints and maintained high satisfaction, ensuring a positive experience in a fast-paced environment.
- Assisted with inventory management, stock replenishment, and upheld strict food safety and hygiene standards.
Education
Bachelor of Communication And Media Studies - Minor in Business
Carleton University
Ottawa, ON05.2027
High School Diploma -
Sir William Mulock Secondary School
Newmarket, ON06.2023
Skills
Detail Oriented
Time Management
Problem-Solving
Verbal and Written Communication
Leadership
Adaptability
Certification
Food Service Handler
Timeline
Sales Support Staff Member
Re/Max Realtron Realty Inc.
08.2022 - 09.2024
Receptionist
Function Studios Inc.
01.2021 - 07.2022
Supervisor
Kawartha Dairy
08.2020 - 09.2021
Food Service Handler
Bachelor of Communication And Media Studies - Minor in Business
Carleton University
High School Diploma -
Sir William Mulock Secondary School
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