Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally. Excellent trainer and mentor.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Leader
Waypoint Centre For Mental Health Care
10.2024 - Current
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Collabroted with managers to identify and address employee needs and areas of progression for the HERO CENTRE
Created and faciliated tours with community partners, Health Care students and Community members
Advocated staff while supporting staff to develop positive approaches in conflict resolution
Employment Specialist
Waypoint Centre For Mental Health Care
05.2014 - Current
Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers
Led job readiness, career-building and self care workshops to uplift client confidence
Coordinated with a employer to enhance a supported employment program to ensure it is run to best practice as a result had increase of clients obtaining positions
Recognized client employment barriers and devised strategies to resolve in a skills based approach
Assessed and enhanced current curriculum by designing and developing new strategies focusing on building vocational skills and promoting career preparation
Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history
Rehabilitation Support Staff
Waypoint Centre for Mental Health Care
01.2013 - Current
Plan, implement, evaluate, adopt and record therapeutic treatment plan strategies and programs specifically designed for dual diagnosis patients
Provide health teaching, support, coaching and collaborative goal setting with patients to achieve desired rehabilitation outcomes and successful community reintegration
Competently assess and record patient treatment plans and responses and communicate evaluation of treatment and therapeutic rehabilitation strategies on the collaborative treatment plan and at weekly clinical business meetings
Coordinate multiple mental health programs to enhance development and assist in achieving rehabilitation
Active and contributing member of Bayview's Wellness and Audit committees
Developmental Service Worker
Waypoint Centre for Mental Health Care
01.2008 - Current
Plan, implement, evaluate, and record individualized care plan programs and therapeutic treatment strategies for patients with dual diagnosis both independently and collaboratively with Bayview staff while observing patient care procedures
Help implement and record treatment care plans and positive behaviour management plans in the area of developmental services
Implement appropriate teaching practices related to individual client skill sets
Education
Developmental Service Worker -
Georgian College
01.2005
Skills
Leadership
Analytical Thinking
Communication
Interpersonal
Adaptability
Results Oriented
Planning/Organizational
Accomplishments
Collaborated with team of 10 in the development of multiple employment program and services.
Curriculum Development - Tailored employment related educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses.
Managed load of 20+ clients while also responsible for the daily organization and facilitation of a Supported Employment Program that is in a partnership with the Township of Penetanguishene
Recovery Focused Conferences - Conducted conferences with clients, natural supports, healthcare supports and community supports to discuss the clients success and make changes to their plan of care as a team
Certification
Standard First Aid and CPR, Level C (2025)
Non-Violent Crisis and Therapeutic Intervention, CPI (2024)
Dual Diagnosis, North Network for Specialized Care (Certificate) (2014)
Autism Intervener Courses 1 & 2, Geneva Centre for Autism (2012)
Developmental Service Worker -
Georgian College
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