Elisar Rahme
Ottawa,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Representative
Cosmaroma
06.2023 - 08.2023
- Strategically marketed specific products for enhanced promotion and visibility, maintaining a clean and organized sales space.
- Collaborated closely with clients, delivery drivers, and suppliers, ensuring timely product delivery and fostering positive working relationships.
- Consistently met sales targets through proactive customer engagement, effective communication, and in-depth product knowledge.
- Actively cooperated with the marketing team to develop strategies for promoting key products and boosting sales.
- Provided exceptional customer service, ensuring satisfaction and fostering long-term client relationships.
Administrative Assistant
Neuromotion Therapy Clinic
11.2022 - 04.2023
- Developed new standard operating procedures (SOPs) for the clinic's filing structure, new clients' intake, and billing with insurance companies.
- Managed appointment bookings and followed up with patients according to therapists' schedules.
- Sent reminder emails and text messages for upcoming appointments, and drafted cover letters for patients' insurance claim packages.
- Conducted daily correspondence with clients to address questions about clinic policies, therapist availability, services provided, and related concerns.
- Assisted the physiotherapist occasionally and aided in implementing clients' physical exercise schedules.
Sales Representative
Trades Secrets
03.2022 - 11.2022
- Maintained floor sales, provided customer service, and was cash-trained.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control processes, ensuring the restoration of back stock, cost control, and maintaining sales floor levels to meet customer needs.
- Addressed questions about store policies, resolved customer concerns, facilitated the arrival of new shipments and products, and consistently replenished floor stocks.
Administrative Assistant
Clean and Seal Masters
03.2020 - 03.2022
- Provided comprehensive administrative services, including responding to phone calls and email correspondences, organizing and scheduling appointments, billing, and managing basic office and clerical work.
- Created an Excel sheet to track customers' and sales' information, keeping records of all correspondences and inquiries.
- Corresponded with clients, answering questions about product policies, and addressed customer concerns.
- Followed up with team members and sent daily reminders to ensure services were provided to clients in a timely manner.
Education
High School Diploma -
New World International School
06.2019
Skills
- Microsoft Office
- Excel,
- Word,
- Powerpoint
- Process Improvement
- Conflict resolution
- Decision making
- Revenue Generation
- Customer Retention
- Client Account Management
- Time management
- Sales Consultation
- Customer Service
- Strategic Planning
- Staff Training
- Negotiation Tactics
Languages
- English
- Arabic
Timeline
Sales Representative
Cosmaroma
06.2023 - 08.2023
Administrative Assistant
Neuromotion Therapy Clinic
11.2022 - 04.2023
Sales Representative
Trades Secrets
03.2022 - 11.2022
Administrative Assistant
Clean and Seal Masters
03.2020 - 03.2022
High School Diploma -
New World International School
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