Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elisapee Iqaqrialu

Ottawa,ON

Summary

Dynamic and detail-oriented professional with extensive experience in cash handling and customer service at Munch Time. Proven ability to enhance customer satisfaction through effective communication and support. Proficient in Microsoft Word, with a strong commitment to helping others and improving operational efficiency. Recognized for training new staff and streamlining workflows.

Overview

17
17
years of professional experience

Work History

Clerk

Akunniq Enterprise
08.2023 - 06.2025

Serve gas at gas station

Cashier

Munch Time
12.2022 - 05.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring all financial discrepancies resolved promptly.
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Collaborated with team members to manage inventory levels and ensure product availability.
  • Implemented best practices for handling cash and credit transactions, minimizing errors.
  • Trained new staff on operational procedures and customer service protocols to improve productivity.

Office Clerk

Northwest Companies
05.2016 - 10.2019
  • Maintained organized filing system for efficient document retrieval and storage.
  • Assisted in processing incoming and outgoing mail, ensuring timely distribution.
  • Supported data entry tasks using company-specific software to maintain accurate records.
  • Coordinated with team members to streamline office procedures and improve workflow efficiency.
  • Managed inventory of office supplies, placing orders as needed to prevent shortages.
  • Communicated effectively with clients and vendors to resolve inquiries and issues promptly.

Office Clerk

PPD
02.2012 - 11.2017

Microsoft works

Handling cash

Home Care

Government Of Nunavut
02.2012 - 08.2013

Helping with elderly and special needs

Cleaning for their family

Teacher's Assistant

Ilisaqsivik
04.2012 - 06.2012

Post Office Clerk

Northwest Companies
09.2008 - 11.2011
  • Processed incoming and outgoing mail efficiently, ensuring timely delivery.
  • Assisted customers with postal inquiries, providing accurate information and support.
  • Operated sorting machines to categorize mail based on size and destination.
  • Maintained organized workstations, adhering to safety protocols and operational standards.
  • Managed inventory of postage supplies, ensuring adequate stock levels were maintained.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Trained new staff on processing procedures and customer service best practices.
  • Resolved customer complaints effectively, enhancing overall customer satisfaction experience.

Education

High School Diploma -

Quluaq School
Clyde River, NU
10.2007

Skills

    Cash handling

    Cleaning

    Helping people

    Orginizing

    Microsoft word

    Research

    Multitasking

Languages

English
Native or Bilingual
Inuktitut
Full Professional

Timeline

Clerk

Akunniq Enterprise
08.2023 - 06.2025

Cashier

Munch Time
12.2022 - 05.2023

Office Clerk

Northwest Companies
05.2016 - 10.2019

Teacher's Assistant

Ilisaqsivik
04.2012 - 06.2012

Office Clerk

PPD
02.2012 - 11.2017

Home Care

Government Of Nunavut
02.2012 - 08.2013

Post Office Clerk

Northwest Companies
09.2008 - 11.2011

High School Diploma -

Quluaq School
Elisapee Iqaqrialu