Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elisapee Iqaqrialu

Ottawa,ON

Summary

Dynamic and detail-oriented professional with extensive experience in cash handling and customer service at Munch Time. Proven ability to enhance customer satisfaction through effective communication and support. Proficient in Microsoft Word, with a strong commitment to helping others and improving operational efficiency. Recognized for training new staff and streamlining workflows.

Overview

17
17
years of professional experience

Work History

Clerk

Akunniq Enterprise
Clyde River, NU
08.2023 - 06.2025

Serve gas at gas station

Cashier

Munch Time
Clyde River, NU
12.2022 - 05.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring all financial discrepancies resolved promptly.
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Collaborated with team members to manage inventory levels and ensure product availability.
  • Implemented best practices for handling cash and credit transactions, minimizing errors.
  • Trained new staff on operational procedures and customer service protocols to improve productivity.

Office Clerk

Northwest Companies
Clyde River, NU
05.2016 - 10.2019
  • Maintained organized filing system for efficient document retrieval and storage.
  • Assisted in processing incoming and outgoing mail, ensuring timely distribution.
  • Supported data entry tasks using company-specific software to maintain accurate records.
  • Coordinated with team members to streamline office procedures and improve workflow efficiency.
  • Managed inventory of office supplies, placing orders as needed to prevent shortages.
  • Communicated effectively with clients and vendors to resolve inquiries and issues promptly.

Office Clerk

PPD
Clyde River, NU
02.2012 - 11.2017

Microsoft works

Handling cash

Home Care

Government Of Nunavut
Clyde River, NU
02.2012 - 08.2013

Helping with elderly and special needs

Cleaning for their family

Teacher's Assistant

Ilisaqsivik
Clyde River
04.2012 - 06.2012

Post Office Clerk

Northwest Companies
Clyde River, NU
09.2008 - 11.2011
  • Processed incoming and outgoing mail efficiently, ensuring timely delivery.
  • Assisted customers with postal inquiries, providing accurate information and support.
  • Operated sorting machines to categorize mail based on size and destination.
  • Maintained organized workstations, adhering to safety protocols and operational standards.
  • Managed inventory of postage supplies, ensuring adequate stock levels were maintained.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Trained new staff on processing procedures and customer service best practices.
  • Resolved customer complaints effectively, enhancing overall customer satisfaction experience.

Education

High School Diploma -

Quluaq School
Clyde River, NU
10.2007

Skills

    Cash handling

    Cleaning

    Helping people

    Orginizing

    Microsoft word

    Research

    Multitasking

Languages

English
Native or Bilingual
Inuktitut
Full Professional

Timeline

Clerk

Akunniq Enterprise
08.2023 - 06.2025

Cashier

Munch Time
12.2022 - 05.2023

Office Clerk

Northwest Companies
05.2016 - 10.2019

Teacher's Assistant

Ilisaqsivik
04.2012 - 06.2012

Office Clerk

PPD
02.2012 - 11.2017

Home Care

Government Of Nunavut
02.2012 - 08.2013

Post Office Clerk

Northwest Companies
09.2008 - 11.2011

High School Diploma -

Quluaq School
Elisapee Iqaqrialu