Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elisabetta Vacchio

Elisabetta Vacchio

Montreal,Montreal, Quebec, Canada

Summary

Dynamic Barista Manager at La stanza with a proven track record in customer service and inventory management. Expert in beverage preparation and cash handling, I excelled in training staff and enhancing customer satisfaction. My ability to swiftly address customer needs during peak hours led to improved service efficiency and loyalty.

Overview

18
18
years of professional experience

Work History

Barista Manager

La stanza
Roma, RM
10.2021 - 07.2025
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated espresso machines and brewing equipment with precision and care.
  • Managed inventory levels of coffee beans, milk, and supplies for daily operations.
  • Handled cash transactions accurately and processed customer payments swiftly.
  • Trained new baristas on beverage preparation techniques and customer service standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.

Back Office Specialist

Tim, Acea Ato2, Vodafone, Eniplenitude
Roma, RM
10.2014 - 09.2021
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Handled vendor communications to resolve issues and maintain relationships.
  • Maintained database integrity by regularly updating and verifying information.

Hairstylist

Pietro Galante Parrucchieri, Arilé, Klan Fahion, IDeBardi parrucchieri
Roma, RM
09.2007 - 05.2014
  • Provided personalized hairstyling consultations to clients at Pietro Galante Parrucchieri.
  • Trained junior stylists on best practices and new hairstyles in a mentoring role.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Greeted customers, answered phones and booked appointments.
  • Shampooed, conditioned, colored and styled hair according to client's instructions.
  • Recommended products to clients based on their individual needs.
  • Applied highlights, lowlights or other coloring techniques.
  • Performed chemical treatments such as perms and relaxers.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Followed updated techniques to color and treat hair and produce consistent results.

Education

High School Diploma -

I.T.C. Vittorio Bachelet
Roma
07-2007

Skills

  • Customer service
  • Beverage preparation
  • Machine operation
  • Cash handling
  • Inventory management
  • Customer relationship management

Timeline

Barista Manager

La stanza
10.2021 - 07.2025

Back Office Specialist

Tim, Acea Ato2, Vodafone, Eniplenitude
10.2014 - 09.2021

Hairstylist

Pietro Galante Parrucchieri, Arilé, Klan Fahion, IDeBardi parrucchieri
09.2007 - 05.2014

High School Diploma -

I.T.C. Vittorio Bachelet

Similar Profiles

CREATE PROFILE
Elisabetta Vacchio