Hi, I’m
Elisabetta Sanna
Oakville,ON
Summary
I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am currently seeking a full-time or part-time position that offers professional challenges and allows me to utilize my interpersonal skills, excellent time management, and problem-solving skills. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
18
years of professional experience
Work History
Glen Abbey Montessori SchoolOakville, ON
Assistant Montessori Teacher
09.2022 - Current
Job overview
- Improved classroom management by establishing clear expectations and consistently enforcing rules.
- Enhanced student comprehension by utilizing hands-on learning activities and creative teaching methods.
- Developed strong relationships with students, fostering a positive and supportive learning environment.
- Tailored instruction to meet the diverse needs of each student, ensuring individualized attention and support.
- Assessed student progress regularly, providing constructive feedback and adjusting lesson plans as needed.
- Provided one-on-one assistance to struggling students, resulting in increased confidence and improved academic performance.
- Contributed to the development of an inclusive classroom culture that valued respect, diversity, and open-mindedness.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Adhered to licensing policies and procedures to help classrooms run smoothly.
- Prepared classroom and materials according to montessori pedagogy and needs of children.
- Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
- Observed children and interpreted classroom needs.
- Monitored classroom to verify safe and secure environment.
Family, 3 Children Vancouver, BC
Private Nanny/Home Tutor
04.2016 - 08.2019
Job overview
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language (ITALIAN LANGUAGE)
- Organized different types of activities to enhance physical and intellectual development.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills (ITALIAN LANGUAGE)
- Promoted language development skills through reading and storytelling (ITALIAN LANGUAGE)
Family ,2 ChildrenVancouver, BC
Private Nanny/Home Tutor
05.2018 - 07.2019
Job overview
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Taught children everyday skills and language (ITALIAN LANGUAGE)
- Engaged with children on individual basis to build positive relationships.
- Promoted language development skills through reading and storytelling (ITALIAN LANGUAGE)
Family, 3 ChildrenVancouver, BC
Private Nanny/Home Tutor
09.2017 - 04.2018
Job overview
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Played games, worked on puzzles, and read books to young children (ITALIAN LANGUAGE)
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language (ITALIAN LANGUAGE)
- Assisted children with homework assignments and special projects across different subjects.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills (ITALIAN LANGUAGE)
- Supervised children on playground to help develop physical and social skills.
- Provided developmentally appropriate activities for children.
Disease Free SrlRome, IT
Medical Office Manager
02.2011 - 01.2016
Job overview
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Addressed and remedied all patient or team member issues.
- Consulted with healthcare professionals on business decisions.
- Coordinated office events, seminars and meetings for staff and clients.
- Organized and updated databases, records and other information resources.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created reports, presentations and other materials for executive staff.
Dr GroupRome, IT
Broker Assistant
01.2007 - 07.2015
Job overview
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded the company''s client base through effective networking and relationship-building strategies.
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
- Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Organized regular check-ins with clients to review coverage limits and ensure adequate protection as their life circumstances changed.
- Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
- Called potential clients to set up appointments according to mutual availability.
- Evaluated accuracy and quality of data entered into agency management system.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Obtained underwriting approval by completing application for coverage.
- Prepared and reviewed insurance applications to verify compliance with regulations.
Funaro UomoRome, IT
Retail Sales Associate
09.2005 - 01.2007
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Teresa ConfalonieriRome, IT
High School Diploma
Montessori Teachers CollegeToronto, ON
Early Childhood Montessori Assistant Certificate from Education
05.2023
Skills
- Time Management
- First Aid and CPR
- Problem-Solving
- Lesson Preparation
- Collaborative Teamwork
- Needs Identification and Assessment
- Attention to Details
- Data Entry
- Computer Skills
- Records Management
Languages
English
Full Professional
Italian
Native or Bilingual
Timeline
Assistant Montessori Teacher
Glen Abbey Montessori School
09.2022 - Current
Private Nanny/Home Tutor
Family ,2 Children
05.2018 - 07.2019
Private Nanny/Home Tutor
Family, 3 Children
09.2017 - 04.2018
Private Nanny/Home Tutor
Family, 3 Children
04.2016 - 08.2019
Medical Office Manager
Disease Free Srl
02.2011 - 01.2016
Broker Assistant
Dr Group
01.2007 - 07.2015
Retail Sales Associate
Funaro Uomo
09.2005 - 01.2007
Teresa Confalonieri
High School Diploma
Montessori Teachers College
Early Childhood Montessori Assistant Certificate from Education