Elisabeth Marsillo
Tustin
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Cashier
Claro’s Italian Markets Inc.
Tustin
10.2023 - 11.2025
- Operated cash register efficiently to process customer transactions.
- Assisted customers with product selections and answered inquiries.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled cash, credit, and digital payments accurately and securely.
- Collaborated with team members to manage inventory levels effectively.
- Provided excellent customer service to enhance shopping experiences.
- Implemented promotional displays to highlight seasonal products and offers.
- Trained new cashiers on operating procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Host
Morning Lavender
Tustin
11.2019 - 01.2020
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using dining management software.
- Assisted servers with menu knowledge and daily specials communication.
- Maintained cleanliness of the host stand and dining area throughout service.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Restaurant Hostess
Ruby’s
Orange
08.2018 - 11.2019
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers by communicating guest needs and preferences promptly.
- Maintained cleanliness and organization of the host station at all times.
- Handled guest inquiries and resolved complaints with professionalism.
- Collaborated with staff to streamline dining room operations effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
Foothill High School
Tustin, CASome College (No Degree) - Theater Arts
California State University, Fullerton
Fullerton, CASkills
- Cash handling
- Inventory management
- Product knowledge
- Effective communication
- Problem solving
- Conflict resolution
- Cash handling and management
- Employee training
- Upselling techniques
- Order verification
- Professionalism and courtesy
- Multitasking and organization
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Time management skills
- Ordering and stocking
- Gift card handling
- Cleaning and sanitizing
Timeline
Cashier
Claro’s Italian Markets Inc.
10.2023 - 11.2025
Host
Morning Lavender
11.2019 - 01.2020
Restaurant Hostess
Ruby’s
08.2018 - 11.2019
Foothill High School
Some College (No Degree) - Theater Arts
California State University, Fullerton