Elisabeth Janicas
Hamilton
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Integrated Functional Medicine
01.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales and Marketing Manager
The Nooks Canada
01.2022 - 01.2023
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Managed sales promotions and marketing strategies on major social media sites.
Sales Associate
Roots Canada
01.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Camp Counselor
Camp Marydale
06.2016 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Bachelor of Arts - Criminology
Wilfrid Laurier University
None01-2026
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Ethics and integrity
- Group facilitation
- Empathy development
- Customer service
- Strong problem solver
- Critical thinking
- Professional communication
- Office management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Sales and Marketing Manager
The Nooks Canada
01.2022 - 01.2023
Sales Associate
Roots Canada
01.2022 - 12.2022
Administrative Assistant
Integrated Functional Medicine
01.2019 - Current
Camp Counselor
Camp Marydale
06.2016 - 08.2021
Bachelor of Arts - Criminology
Wilfrid Laurier University
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