Elisabeth Chow
Surrey,BC
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
7
7
years of professional experience
Work History
Assistant Head-Lifeguard
Guildford Recreation Centre
01.2022 - Current
- Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Provided excellent customer service, addressing patron concerns and maintaining a welcoming environment.
- Collaborated with other lifeguards to maintain a clean and safe facility for all patrons.
- Streamlined pool operations by effectively managing daily tasks, such as chemical testing and equipment maintenance.
- Supported head lifeguard in administrative duties, including scheduling, inventory management, and staff evaluations.
- Enhanced swim lesson program by providing constructive feedback to instructors and implementing improvements based on participant feedback.
Lifeguard/Instructor Level 1
Guildford Recreation Centre
10.2016 - Current
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively.
- Enhanced overall pool safety through effective communication with staff and patrons.
Pre-Development, Development, Junior, and Senior Coach
Surrey Sea Lions Summer Swim Club
09.2016 - 12.2021
- Improved team performance by implementing effective coaching strategies and individualized training plans.
- Developed athlete skills through tailored drills and exercises, resulting in increased success rates during competitions.
- Enhanced team communication and collaboration by organizing regular team-building activities and workshops.
- Promoted a positive and inclusive team culture, fostering strong relationships among athletes and staff members.
Head Coach
Surrey Sea Lions Summer Swim Club
05.2021 - 08.2021
- Streamlined practice sessions by designing efficient workout schedules and drills, maximizing time on task.
- Enhanced swimmer performance by implementing tailored training programs and providing individualized feedback.
- Increased team success by cultivating a positive and supportive environment for athletes to grow and excel.
- Developed age-appropriate workouts, focusing on skill development, technique improvement, and endurance building.
- Collaborated with assistant coaches to ensure consistency in coaching methods and goal-setting for swimmers.
Lifeguard/Instructor and Relief Senior Lifeguard/Instructor
Bear Creek Park Pool
05.2017 - 09.2018
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Streamlined the scheduling process for lifeguard shifts, ensuring adequate coverage at all times.
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
Education
Bachelor of Science - Health Sciences
Kwantlen Polytechnic University
Surrey, BC06.2026
Skills
- Team Management
- Staff Scheduling
- Time management
- Professionalism
- Attention to detail
- Effective communication
- Pool maintenance knowledge
- Customer service
- Adaptability under pressure
- Incident Reporting
- Organizational skills
- Critical Thinking
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Assistant Head-Lifeguard
Guildford Recreation Centre
01.2022 - Current
Head Coach
Surrey Sea Lions Summer Swim Club
05.2021 - 08.2021
Lifeguard/Instructor and Relief Senior Lifeguard/Instructor
Bear Creek Park Pool
05.2017 - 09.2018
Lifeguard/Instructor Level 1
Guildford Recreation Centre
10.2016 - Current
Pre-Development, Development, Junior, and Senior Coach
Surrey Sea Lions Summer Swim Club
09.2016 - 12.2021
Bachelor of Science - Health Sciences
Kwantlen Polytechnic University
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