Elisabeta Leal Vieira
Innisfil
Summary
Experienced professional seeking a role to apply skills and experience, drive professional growth in a progressive company. Proficient in managing office communications, schedules, and records to ensure efficient operations. Strong organizational and multitasking skills to streamline office functions effectively. Demonstrated ability to communicate effectively and resolve issues in fast-paced, dynamic work environments.
Overview
16
16
years of professional experience
Work History
Secretary
Onsite Contracting Inc
05.2022 - 03.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to 2 emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Cook
O Patio Churasqueira
03.2017 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Participated in weekly management meetings to discuss menu changes, staffing needs, and other operational concerns.
Supervisor - Catering
Yummy Catering
01.2014 - 01.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Maintained spreadsheets of data across multiple systems.
Restaurant Employee
Portuguese Grill
01.2013 - 01.2014
- Communicate and serve customer
- Highly motivated individual
- Unload, pack and organize items for storage
- Train workers in assisting them applying the skills required
- Place food orders for customers
- Answer telephone more them 30 call a day and record messages
Cashier and Flooring
Dollar Blitz
01.2007 - 01.2014
- Handled high-volume inbound calls, providing prompt and courteous assistance to customers with inquiries ,orders, and store information.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Escola Secundaria Jeronimo Emiliano De Andrade
Portugal, AzoresSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Money handling
- Product restocking
- Call management
- Computer proficiency
- Order processing
Languages
English
Full Professional
Portuguese
Full Professional
Timeline
Secretary
Onsite Contracting Inc
05.2022 - 03.2023
Cook
O Patio Churasqueira
03.2017 - 09.2021
Supervisor - Catering
Yummy Catering
01.2014 - 01.2016
Restaurant Employee
Portuguese Grill
01.2013 - 01.2014
Cashier and Flooring
Dollar Blitz
01.2007 - 01.2014
High School Diploma -
Escola Secundaria Jeronimo Emiliano De Andrade
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