Elisa Varacalli
Woodbridge,ON
Summary
Dependable restaurant hostess with background in providing top-notch customer service. Experienced in managing reservations, coordinating dining room staff, and enhancing overall dining experience for guests. Strong communication skills and ability to handle fast-paced environments effectively. Proven track record of contributing to team success and ensuring seamless operations in previous roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Chop steakhouse and Bar
Vaughan, Ontario
01.2023 - Current
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Answered phones promptly to record and confirm reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
Floor Associate
Adidas
Vaughan, Ontario
04.2022 - 09.2022
- Processed payments for purchases using cash registers or point-of-sale systems.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Food Runner
Romanos Italian Restaurant
Woodbridge, ON
08.2021 - 11.2021
- Effectively multi tasked within fast-paced environment.
- Provided assistance with clearing plates from tables after meals were completed.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
Service Associate
Canadas Wonderland
Vaughan, Ontario
04.2019 - 10.2019
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Delivered exceptional customer service through friendly interactions with guests.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Hostess /Coffee Barista
Spin Cafe
Woodbridge, Ontario
01.2018 - 09.2018
- Answered phones promptly to record and confirm reservations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Education
Bachelor of Arts - Business Administration
York University
12-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Payment processing
- POS system operations
- High volume dining
Certification
- Smart Serve Certification
Timeline
Restaurant Hostess
Chop steakhouse and Bar
01.2023 - Current
Floor Associate
Adidas
04.2022 - 09.2022
Food Runner
Romanos Italian Restaurant
08.2021 - 11.2021
Service Associate
Canadas Wonderland
04.2019 - 10.2019
Hostess /Coffee Barista
Spin Cafe
01.2018 - 09.2018
Bachelor of Arts - Business Administration
York University
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