ELISA BRUHN
Rocklin
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Sutter Health
Sacramento
02.2024 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with scheduling referrals and prior authorizations.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Recognized by management for providing exceptional customer service.
- Verified insurance information, collected payments, and scheduled appointments.
- Performed sterilization processes after procedures to complete room turnaround.
Patient Financial Clearance
Sutter Health
Roseville
05.2022 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Welcomed patients to facility and assisted with registration sign-in process.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Registered patients for outpatient procedures and emergency services.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
Administrative Clerk II
Yolo County Child Support Services
Woodland
01.2014 - 09.2016
- Conducted interviews of office visitors
- Interacted with customers to provide information or take payment
- Made recommendations or services to customers based on their needs
- Scheduled appointments for office staffing
- Entered and audited data entry into the Child Support system
- Facilitated routing and delivery of incoming and outgoing mail
- Scanned paper documents and created abstracted child support system
- Maintained child support files to support paperless system project
- Secured highly confidential documents for court filings
Administrative Assistant
Al’s Remodeling
San Francisco
01.2011 - 12.2013
- Reception area customer service handling customer inquiries
- Organized product displays in reception area
- Managed all front desk incoming and outgoing mail and correspondence
Certified Nurse Assistant
Sherwood Healthcare
Sacramento
02.2009 - 02.2010
- Answering patient calls and determine how to help them
- Providing patient support with daily activities
- Bathing and grooming patients
- Incoming and outgoing calls, assisting front desk
- Documenting information in patients charts
- Organized product displays in reception area
- Responsible for performing clerical and receptionist duties
Education
Certificate - Sterile Processing Technician
Altamont Healthcare
Stockton, CA07-2025
Certificate - Certified Medical Assistant
Roseville Adult School
Roseville, CA06-2023
High School Diploma -
Skills
- Patient care
- HIPAA compliance
- Epic
- Appointment scheduling
- Vital signs assessment
- Customer service
- Electronic health records
- Patient-handling equipment
- Medical office administration
- CPR
- Stocking supplies
- Lab equipment setup
- Payment collection
- Sterilization techniques
- Insurance verification
- Administrative support
- Employee interviewing
- Conducted training for new employees
- Manual cleaning
- Chemical handling
- Decontamination and sanitation
- Assembly and packaging
Timeline
Medical Assistant
Sutter Health
02.2024 - Current
Patient Financial Clearance
Sutter Health
05.2022 - Current
Administrative Clerk II
Yolo County Child Support Services
01.2014 - 09.2016
Administrative Assistant
Al’s Remodeling
01.2011 - 12.2013
Certified Nurse Assistant
Sherwood Healthcare
02.2009 - 02.2010
Certificate - Sterile Processing Technician
Altamont Healthcare
Certificate - Certified Medical Assistant
Roseville Adult School
High School Diploma -
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