Elisa Aguirrebarrena
Winnetka
Summary
Dependable delivery driver with a strong focus on customer satisfaction, timely deliveries, and problem-solving. Committed to ensuring accurate order fulfillment and effective communication.
Overview
16
16
years of professional experience
Work History
Delivery Driver
IMC Parts Authority
Canoga Park, CA
10.2023 - 04.2026
- Delivered automotive parts efficiently to customers, ensuring timely service and satisfaction.
- Operated delivery vehicle in compliance with safety regulations and traffic laws.
- Managed inventory of parts, verifying accuracy before each delivery.
- Communicated effectively with customers to confirm delivery details and resolve issues.
- Collaborated with warehouse team to optimize loading processes and reduce turnaround times.
- Assisted in training new drivers on best practices for delivery routes and customer service.
- Monitored delivery schedules, adapting routes as necessary to enhance efficiency and reliability.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Administrative Assistant
Quality Temp Staffing
Granada Hills, CA
05.2016 - 05.2022
- Managed scheduling and calendar coordination for multiple executives to optimize time management.
- Streamlined office operations by implementing new filing systems, enhancing document retrieval efficiency.
- Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
- Facilitated communication between departments to enhance collaboration on projects and initiatives.
- Trained new administrative staff on office procedures and software applications for improved onboarding experience.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Medical Assistant
Dr. Balderamma Office
Van Nuys, CA
09.2010 - 04.2013
- Administered patient care, including vital signs and medical history documentation.
- Assisted in preparing examination rooms and ensuring cleanliness standards.
- Managed patient scheduling and follow-up reminders for appointments.
- Coordinated with healthcare providers to facilitate efficient patient flow.
- Educated patients on treatment plans and medication instructions.
- Trained new staff on clinical procedures and office protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Medical Assistant -
Bryman College
CAHigh School Diploma -
Balboa High School
Balboa, CA06-2004
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- Order picking and processing
- Delivery scheduling
- Stocking and inventory
- Shipping and packaging
- Quality assurance
- Delivery recordkeeping
- Order verification
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
IMC Parts Authority
10.2023 - 04.2026
Administrative Assistant
Quality Temp Staffing
05.2016 - 05.2022
Medical Assistant
Dr. Balderamma Office
09.2010 - 04.2013
Medical Assistant -
Bryman College
High School Diploma -
Balboa High School