Elinor Lengkeek
Housekeeper
Abbotsford,BC
Summary
Dedicated, reliable, housekeeper with 20 years of extensive knowledge of hospital, hospice, private homes and commercial cleaning practices. Skillful in cleaning hazardous waste, biohazard sites and infection control, along with standard facility areas and laundry duty. Hardworking individual possessing strong attention to detail and exceptional team-building skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Fifteen years experience in training all onboarding housekeeping staff with my previous employer.
Outstanding and effective communication skills with employers and clients.
Overview
28
28
years of professional experience
3
3
Certification
Work History
Housekeeper
Langley Hospice Society
Langley , BC
2022.05 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Documented and reported necessary facility and building repairs observed.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
- Kept building entryway glass clean and polished for professional presentation.
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
Dietary Aide, Housekeeper
Compass Group Canada
Abbotsford , BC
2003.07 - 2016.04
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
- Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Documented and reported necessary facility and building repairs observed.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Reported and documented resident changes in consumption or behaviors.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Sales Associate
Southland Corporation, 7-11 food stores.
Lethbridge , Alberta And BC
1981.08 - 1996.05
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Prepared large cash deposits with zero discrepancies.
Education
GED -
University of The Fraser Valley
Chilliwack BC06.1987
Skills
- Team Support and Collaboration
- Health Standards Compliance
- CDC Sanitation Guidelines
- Guest Service and Support
- Room and Public Space Cleaning
- Proper Waste Disposal
- Hazardous Chemicals
- Ergonomics and Safety Training
- Exceptional Time Management
- Bloodborne Pathogens
- Hospitality Environments
- Customer Inquiry and Response
Certification
WHMIS
Expires Jan. 2023
ServSafe Food Handler
Fraser Health Authority
May 2021- Expires Apr 2024
Standard First Aid, CPR and AED
St. John Ambulance BC/Yukon
Jan 2021- Expires Jan 2024
Timeline
Housekeeper
Langley Hospice Society
2022.05 - Current
Dietary Aide, Housekeeper
Compass Group Canada
2003.07 - 2016.04
Sales Associate
Southland Corporation, 7-11 food stores.
1981.08 - 1996.05
WHMIS
Expires Jan. 2023
ServSafe Food Handler
Fraser Health Authority
May 2021- Expires Apr 2024
Standard First Aid, CPR and AED
St. John Ambulance BC/Yukon
Jan 2021- Expires Jan 2024
GED -
University of The Fraser Valley
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