Elim Habte
Calgary,AB
Summary
Motivated Policy Studies student with progressive leadership experience in a high-volume, fast-paced environment. Skilled in team coordination, operational decision-making, and analyzing information to support efficient workflows. Known for strong communication, attention to detail, and the ability to learn quickly and apply feedback effectively. Brings a reliable work ethic and a proven ability to manage multiple priorities while maintaining accuracy and professionalism.
Overview
4
4
years of professional experience
Work History
Shift Leader / Manager
Joey Eau Claire
01.2025 - Current
- Oversee daily operations across the dining, lounge, and bar areas while ensuring consistent service standards.
- Analyze labor budgets, and adjust scheduling in real time to support optimal staffing levels.
- Mentor and coach team members, providing feedback, and leading by example during peak periods.
- Coordinate event planning and staff engagement initiatives to support team culture.
Guest Services Leader
Joey Eau Claire
09.2024 - 12.2024
- Supervised guest services team and managed training and scheduling.
- Led rollout of OpenTable and trained team members.
- Coordinated quarterly meetings to align service expectations.
Guest Services Director
Joey Eau Claire
06.2022 - 08.2024
- Managed floor flow and seating during peak hours.
- Collaborated with bar and kitchen teams to maintain pacing.
- Handled VIP and special-request coordination.
DoorDash / Takeout Coordinator
Joey Eau Claire
06.2021 - 05.2022
- Oversaw high-volume takeout operations with accuracy and speed.
- Maintained quality control in a fast-paced environment.
Education
Bachelor of Arts - Policy Studies
Mount Royal University
05-2027
Skills
- Leadership & Training
- Communication
- Operations & Labour Management
- Data Analysis & Interpretation
- Resource Allocation
- Conflict Resolution
- Adaptability & Fast Learning
- Research & Brief Writing
- Team Collaboration & Relationship-Building
- Attention to Detail & Accuracy
- Critical Thinking & Information Synthesis
- Time Management & Prioritization
- Initiative & Independent Decision-Making
- Reliability & Strong Work Ethic
- Receptive to Feedback & Able to Apply Improvements Quickly
Additional
Languages: English, Tigrinya
Timeline
Shift Leader / Manager
Joey Eau Claire
01.2025 - Current
Guest Services Leader
Joey Eau Claire
09.2024 - 12.2024
Guest Services Director
Joey Eau Claire
06.2022 - 08.2024
DoorDash / Takeout Coordinator
Joey Eau Claire
06.2021 - 05.2022
Bachelor of Arts - Policy Studies
Mount Royal University