Elika Burgess
Happy Valley-Goose Bay,NL
Summary
Motivated with engaging personality and flexible approach. Friendly and anticipating customer needs to facilitate enjoyable dining experiences. Effective in working independently and in cooperation with others. Well-experienced in a fast work pace. Will be able to work without supervision and have the ability to cope and work under pressure.
Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on trained in dental procedures and chairside assisting. Quick learner and successful in building relationships with coworkers and patients.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Goose Bay Orthodontics
10.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened operatory rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Dental Assistant
Star Dental
10.2022 - 03.2024
- Cleaned and sanitized dental tools and equipment, straightened operatory rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient in taking x-rays, prepared patient's x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Dental Assistant
Labrador Dental Clinic
11.2021 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened operatory rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient in taking x-rays, prepared patient's x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Shift Supervisor
Tim Hortons
09.2017 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Completed cash and credit card transactions accurately using POS software.
- Supervised ongoing daily production phases.
- Managing stocks and inventory, making orders when necessary.
Server
Jungle Jim's Eatery
09.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Business Administration, Unfinished Degree
Don Honorio Ventura Technological State University
Bacolor, Philippines2017
Bachelor of Science - Architecture, Unfinished Degree
Don Honorio Ventura Technological State University
Bacolor, Philippines2015
High School Diploma -
St, Joseph's Academy
Mexico, Philippines2013
Skills
- Equipment Sterilization
- Infection control proficiency
- Team Player
- Food safety knowledge
- Customer Assistance
- Cleanliness and sanitation
- Hospitality service expertise
- Safe Food Handling
Timeline
Dental Assistant
Goose Bay Orthodontics
10.2023 - Current
Dental Assistant
Star Dental
10.2022 - 03.2024
Dental Assistant
Labrador Dental Clinic
11.2021 - 01.2022
Server
Jungle Jim's Eatery
09.2019 - 03.2020
Shift Supervisor
Tim Hortons
09.2017 - 09.2021
Bachelor of Science - Business Administration, Unfinished Degree
Don Honorio Ventura Technological State University
Bachelor of Science - Architecture, Unfinished Degree
Don Honorio Ventura Technological State University
High School Diploma -
St, Joseph's Academy
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