Elijah Vital
Brampton
Summary
Highly motivated to secure a career opportunity that fully utilizes my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Payment Specialist
Majorel
11.2021 - 02.2023
- Reaching Monthly/ Yearly Targets
- Troubleshooting Processing Errors
- Monitored accounts to verify compliance with payment terms and schedules.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Developed and maintained positive relationships with clients to maximize collections.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
Tradesman Assistant
ATS Containers
11.2020 - 07.2021
- Wielded doors, cracks or anything required by management on containers
- Painting containers inside-out as per order request
- Long hours on containers that needed extreme remodeling
- Managed work with little supervision.
- Recognized and reported potential project challenges and assisted with solutions.
- Mixed ingredients to create compounds to cover and clean surfaces.
- Operated company vehicles to transport materials and equipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Measured dimensions of finished pieces for conformance to specifications.
- Gathered and disposed of worksite debris to remove safety hazards.
- Operated various hand and power tools to complete general tasks.
Warehouse Associate
Indigo
08.2020 - 11.2020
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed general housekeeping and cleaning tasks.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 60 pounds.
Warehouse Associate
Canadian Tire
01.2020 - 06.2020
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 70 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Sales Specialist
The Source
08.2019 - 05.2020
- Responsible for marketing the company’s goods and services through promotions, events, direct marketing, and sales
- To ensure store complies with standards, monthly/seasonal directives and guidelines to provide branded consumer journey
- I worked in partnership with Sales Managers and Team Members to maximize store sales
- Met and exceeded monthly sales targets
- Provided customers with superior knowledge of all the product lines and services available
- Provided follow up service and guidance.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Trained and mentored new sales representatives.
Cook/Cashier/Quality Control Inspector/Head of Shipping and Receiving
McDonald's Restaurant
05.2015 - 02.2018
- Maintained high level of customer service
- Organized products to ensure best quality
- Mastered point-of- service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately through the process
- Followed procedures for safe food preparation, assembly, and presentation
- Resolved complaints promptly and professionally.
- Create and maintain a detailed and accurate report of test data
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Prepare Quality Assurance Reports
- Loading and unloading shipments
- Create product labels
- Evaluated components and final products against quality standards and manufacturing specifications.
- Collaborated with production staff to establish and meet quality standards
- Developed and implemented inspection processes to define criteria and quality control measures.
Education
Highschool Diploma -
St. Marguerite d’Youville
Bachelor’s of Human - Resources, Marketing and Communication
Guelph - Humber University
Skills
- Critical Thinking
- Flexibility
- Organization Skills
- Attention to Detail
- Team Work
- UI/UX Design
- Microsoft Office
- Emotional Intelligence
- Self-Motivated
- Adaptability
- Wireframing
- Athletic
Timeline
Payment Specialist
Majorel
11.2021 - 02.2023
Tradesman Assistant
ATS Containers
11.2020 - 07.2021
Warehouse Associate
Indigo
08.2020 - 11.2020
Warehouse Associate
Canadian Tire
01.2020 - 06.2020
Sales Specialist
The Source
08.2019 - 05.2020
Cook/Cashier/Quality Control Inspector/Head of Shipping and Receiving
McDonald's Restaurant
05.2015 - 02.2018
Highschool Diploma -
St. Marguerite d’Youville
Bachelor’s of Human - Resources, Marketing and Communication
Guelph - Humber University
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