Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elijah Roy

Cambridge,Canada

Summary

Knowledgeable and dedicated customer service professional. Solid team player with positive demeaner and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Result orientated with exemplary passion for developing relationships, cultivating partnerships.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Cobs Bread Bakery
Cambridge, Canada
01.2021 - Current
  • Handle Customer Inquiries Courteously and Professionally.
  • Manage high - stress situations effectively, maintaining professionalism under pressure while resolving disputes or complaints.
  • Actively listening to customers request and making suggestions.
  • Resolving customer complaints with empathy, resulting in increased loyalty.

Crew Member

Royal Pattern Industries
Cambridge, Canada
06.2022 - 08.2023
  • Woodwork
  • Machining
  • Metal Work
  • Welding

Education

Diploma - Police Foundations

Conestoga College
Kitchener, ON
04-2026

High School Diploma -

Pere-Rene-De-Galine
Kitchener, ON
06.2023

Skills

  • Bilingual French/English
  • Customer Service
  • Problem Solving
  • Active listening
  • Critical thinking
  • Hard Working
  • Team player
  • Motivated to grow skills

Languages

  • French, Full Professional
  • English, Full Professional

Timeline

Crew Member

Royal Pattern Industries
06.2022 - 08.2023

Customer Service Representative

Cobs Bread Bakery
01.2021 - Current

Diploma - Police Foundations

Conestoga College

High School Diploma -

Pere-Rene-De-Galine

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Elijah Roy