Elijah Omoniyi

• Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Developed specialized programs for athletes of all levels to reach competition goals.
• Assisted clients with personal fitness goals through realistic objectives.
• Developed healthy eating meal plans for clients to provide holistic approach.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Met with chef to review daily specials and menu changes.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

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• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Managed returns, exchanges and refunds in accordance with store policy.