Elijah Morrison
Folsom
Summary
Dedicated and personable professional with over 5 years of customer service and front desk experience. Skilled in sales, client relations, and conflict resolution, with a strong ability to thrive in fast-paced environments. Known for providing exceptional service, maintaining professionalism under pressure, and supporting team operations with reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Agent/Sales Associate
Enterprise Sports Club
05.2023 - 05.2025
- Greet members and ensure a positive first impression
- Gave club tours, explained pricing, and walked prospective members through membership contracts
- Sold new memberships and resolved membership account issues
- Scheduled appointments for classes, tennis courts, and trainers
- Maintained cleanliness of club areas and equipment
- Supported the membership team with administrative tasks
- Completed daily sales calls to meet goals
Multiple Department Market Associate
Scotts Valley Market
08.2018 - 05.2023
- Prepared and served food in a high-volume kitchen
- Took customer orders by phone and in person
- Maintained a safe and clean environment
- Assisted management with kitchen tasks and inventory
- Kept track of inventory and stocked the store
Education
No Degree - General Studies
Cabrillo College
Aptos, CAHigh School Diploma -
Scotts Valley High School
Scotts Valley, CA06-2020
Skills
- Interpersonal skills
- Payment Processing
- Multi-Tasking
- Conflift Resolution
- Customer service & front desk operations
- Data entry & computer proficiency
- Reservation and schedule management
- Able to lift 100 lbs consistently
- Team collaboration & task follow-through
Certification
-CPR/BLS Certified
-Cyber Security Certification
- Obtained IS-200, IS-700, IS-1152, IS-907, IS-800. (Incident Command System)
Timeline
Front Desk Agent/Sales Associate
Enterprise Sports Club
05.2023 - 05.2025
Multiple Department Market Associate
Scotts Valley Market
08.2018 - 05.2023
No Degree - General Studies
Cabrillo College
High School Diploma -
Scotts Valley High School
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