Elijah Laupua
Redding
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced in customer service at Dollar Tree. Proven ability to enhance customer satisfaction through effective communication and meticulous cleaning. Skilled in money handling and conflict resolution, consistently creating a positive shopping experience while maintaining high operational standards.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
06.2022 - 09.2022
- Processed customer transactions accurately and efficiently at point of sale.
- Managed cash register operations, ensuring proper cash handling and reconciliation.
- Assisted customers with product inquiries and provided recommendations for various items.
- Maintained clean and organized checkout area to enhance customer experience.
Key Holder
Dollar General Market
02.2020 - 01.2021
- Trained new employees on operational tasks and customer service standards.
- Collaborated with team members to create a positive shopping experience for customers.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Car Detailer
Longhair Collisions
05.2019 - 12.2019
- Conducted thorough cleaning and detailing of vehicles, ensuring high standards of presentation.
- Utilized specialized tools and products for efficient interior and exterior vehicle care.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Education
High School Diploma -
Mountain Lakes High School
Shasta, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Money handling
Timeline
Cashier
Dollar Tree
06.2022 - 09.2022
Key Holder
Dollar General Market
02.2020 - 01.2021
Car Detailer
Longhair Collisions
05.2019 - 12.2019
High School Diploma -
Mountain Lakes High School