Erika M. Johannsen
Yuba City
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
15
15
years of professional experience
Work History
REALTOR®
Aztec Real Estate & Developers
11.2023 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
Independent Field Inspector
Clear Capital
08.2022 - Current
- Inspected residential properties
- Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Collected and analyzed relevant data to identify real estate market trends.
REALTOR®
RE/MAX Gold
10.2009 - 11.2023
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Education
Associate of Applied Science -
Yuba Community College
Marysville, CA06.2009
High School Diploma -
Yuba City High School
Yuba City, CA06.2002
Skills
- Typing: 50 wpm
- Filing
- Telephone Skills
- Bilingual: Spanish
- Work well with others
- Leadership Skills
- Excel, Word, Power Point
Computer Software:
- Purchase Agreements
- Real Estate Practices
- Contract Negotiation
- Market and Competitive Analysis
- Client Needs Assessment
- Coordinate Closings
Customer Service
Affiliations
National Association of Realtors
California Association of Realtors
Sutter-Yuba Association of Realtors
Timeline
REALTOR®
Aztec Real Estate & Developers
11.2023 - Current
Independent Field Inspector
Clear Capital
08.2022 - Current
REALTOR®
RE/MAX Gold
10.2009 - 11.2023
Associate of Applied Science -
Yuba Community College
High School Diploma -
Yuba City High School
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