Elijah Gonzalez
Sacramento
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
13
13
years of professional experience
Work History
Manager
Dutch Bros
Sacramento , CA
06.2021 - Current
- Entered time and attendance logs in preparation for payroll.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Managed over 50 employees while running a top 3 shop in sales in our region.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Analyzed sales data to inform inventory management, reducing waste and improving profitability.
Roofing Apprentice
Umpqua Roofing
Beaverton, OR
06.2018 - 05.2021
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
Server
Applebees
Tualatin, OR
01.2018 - 06.2018
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
Assistant Manager
Dutch Bros
Mcminnville, OR
09.2016 - 12.2017
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Barista
Dutch Bros
Newberg, OR
03.2014 - 09.2016
- Crafted high-quality beverages to meet customer preferences and ensure satisfaction.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Collaborated with team members to create a positive work environment and improve morale.
Pizza Maker
Papa Murphy's Take and Bake Pizza
Newberg, OR
11.2013 - 03.2014
- Prepared high-quality pizza dough and toppings according to standardized recipes.
- Operated kitchen equipment, ensuring compliance with food safety regulations.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Education
High School Diploma -
Newberg High School
Newberg, OR06.2013
Skills
- Staff Development
- Teamwork and Collaboration
- Complex Problem Solving
- Calm Under Pressure
- Customer Service
- Interpersonal Relations
- Team leadership
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Manager
Dutch Bros
06.2021 - Current
Roofing Apprentice
Umpqua Roofing
06.2018 - 05.2021
Server
Applebees
01.2018 - 06.2018
Assistant Manager
Dutch Bros
09.2016 - 12.2017
Barista
Dutch Bros
03.2014 - 09.2016
Pizza Maker
Papa Murphy's Take and Bake Pizza
11.2013 - 03.2014
High School Diploma -
Newberg High School