Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Stinger Logistics Inc.
07.2025 - 11.2025
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Verified daily deliveries against shipping instructions before delivering to customers.
Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Documented mileage, deliveries, pickups, customer issues and damages.
Package Handler
OnTrac
02.2025 - 07.2025
Safely operated material handling equipment including forklifts, pallet jacks, etc
Performed quality checks on finished packages to verify correct labeling, sealing, and appearance
Coordinated with shipping department to ensure timely delivery of packaged goods
Streamlined package sorting processes, significantly improving efficiency and reducing handling times to enhance overall delivery performance.
Coordinated with team members to optimize loading procedures, fostering a supportive environment that improved overall team productivity.
Analyzed sorting data to identify bottlenecks, implementing tactical adjustments that minimized delays and optimized workflow.
Maintained precise logs of package movements, ensuring compliance with safety standards and facilitating smoother operations.
Worked closely with logistics teams to refine shipment schedules, achieving timely deliveries and bolstering client trust.
Sales Representative
Vector Marketing
10.2024 - 01.2025
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Enhanced customer satisfaction by providing comprehensive product demonstrations.
Food & Beverage Associate
The Service Companies (Hospitality Services)
06.2024 - 08.2024
Replenished beverages, condiments, napkins, utensils as needed throughout shift.
Provided friendly, efficient, and courteous service to guests at all times.
Demonstrated knowledge of food and beverage items to provide accurate descriptions to customers.
Consistently followed established procedures for preparing drinks in accordance with health regulations.
Successfully handled cash transactions quickly and accurately while maintaining proper security of monies at all times.
Utilized excellent problem solving abilities when faced with unexpected situations or guest requests.
Performed opening and closing duties such as restocking inventory levels and cleaning work areas.
Cirque du Soleil - Food & Beverage Associate
Barista/Cashier
Dunkin' Donuts
08.2023 - 12.2023
Learned about brewing methods, beverage blends, and food preparation techniques to improve customer service and product quality.
Maintained clean work stations to adhere to health and safety guidelines.
Handled and adjusted espresso machines to prepare orders correctly.
Demonstrated in-depth knowledge of bean origins and flavor profiles to educate customers and make recommendations.
Ground coffee beans, brewed coffee and tea and prepared baked goods.
Made and served specialty coffee and tea beverages.
Sold coffee, tea blends and brewing equipment while educating customers about brewing methods.
Greeted and interacted with new and regular customers.
Operated espresso machines and other coffee equipment to extract coffee, steam milk, and prepare specialty drinks.
Completed customer orders by processing payments and packaging selected items.
Kept supplies and retail products well-stocked and organized in fresh, engaging displays.
Maintained cash resources by accurately processing payments and computing sales prices.
Crew Member
Raising Cane's
04.2023 - 07.2023
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Stocked shelves to organize aisles in assigned department.
Accurately operated cash register to process customer payments.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Team Member
Metropolitan Theatres
12.2021 - 09.2022
Restocked supplies at work stations to help team members meet demands.
Prioritized and completed assigned tasks under minimal supervision and to desired standard.
Troubleshot problems with production equipment to trace faults and restore performance.
Evaluated current work practices and offered solutions for areas of improvement.
Operated equipment safely for optimum output.
Confirmed accuracy of completed tasks, taking improvement action to reach required standard when necessary.
Coordinated workflow with other team members for maximum productivity.
Kitchen Staff
La Galette Crepeire
01.2020 - 08.2020
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Carried out day-day-day duties accurately and efficiently.
Supervised work of contracted employees to keep on task for timely completion.
Used coordination and planning skills to achieve results according to schedule.
Education
Bachelor of Arts - Theater Arts - Performance
Cal State Long Beach
Long Beach, CA
12-2027
Associate in Arts (AA) - Theatre Arts
Saddleback College
Mission Viejo, CA
05.2024
High school diploma - undefined
San Clemente High School
San Clemente, CA
06.2021
Skills
Customer service
Food service
Cashiering
Basic math
Loss Prevention
Barista Experience
Leadership
Serving Experience
Math
Cash register
Computer skills
Manufacturing
Management
Retail sales
Hospitality
Organizational skills
Pricing
Communication skills
POS
Sales
Merchandising
Cash handling
Time management
Stocking
Cash Handling
Coffee experience
Barista experience
Warehouse experience
Commercial driving
Package scanning
Delivery logging
Certification
Driver's License, 09/01/21, 09/01/26
Food Handler Certification, 04/01/23, 04/01/26, Direct contact with food during any of its phases until it reaches the final consumer. Including preparation, manufacture, processing, packaging, storage, transport, distribution, sale, supply and service.
CALIFORNIA RBS ALCOHOL SERVER CERTIFICATE, 05/01/22, 05/01/25, Teaches Servers to responsibly serve alcoholic beverages for on-premises consumption and mitigate alcohol-related harm in California communities., Certified, 312691591