Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Crane

Arts Program Manager
West Sacramento

Summary

Experienced program manager with a strong background in afterschool and youth-focused organizations, including NorCal Arts and Sacramento Chinese Community Service Center. Skilled in staff recruitment, onboarding, scheduling, payroll management, and training coordination. Adept at conflict resolution, maintaining confidential records, and streamlining administrative processes. Proficient in Google Workspace and committed to supporting organizational efficiency and a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Arts Program Manager

NorCal Arts
08.2024 - 09.2025
  • Managed all staff schedules across multiple sites, ensuring coverage, adherence to labor requirements, and efficient use of resources.
  • Oversaw payroll processing and attendance tracking, maintaining accurate records and handling confidential employee information with discretion.
  • Recruited, hired, and onboarded new staff, providing training in organizational policies, performance expectations, and workplace procedures.
  • Coordinated with leadership to address staff concerns, mediate conflicts, and ensure a positive and compliant workplace culture.
  • Utilized Google Workspace (Docs, Sheets, Calendar) daily for reporting, scheduling, and interdepartmental communication, maintaining high accuracy and detail.

Advocate Training Coordinator

California Resource Services for Independent Living
01.2024 - 09.2024
  • Coordinated all scheduling for advocate trainings, meetings, and workshops, ensuring efficient time management and resource allocation.
  • Managed onboarding processes for new advocates, including training on organizational policies, confidentiality requirements, and performance expectations.
  • Maintained accurate participant and staff records, handling sensitive information with discretion and compliance with privacy standards.
  • Created and distributed training materials using Google Workspace (Docs, Sheets, Slides), ensuring clarity, accessibility, and timely delivery.
  • Collaborated with leadership to track training completion, address participant needs, and improve administrative processes for efficiency and accuracy.

Program Manager

Sacramento Chinese Community Service Center
02.2016 - 01.2023
  • Managed staff recruitment, hiring, onboarding, scheduling, and payroll across multiple sites, ensuring compliance and confidentiality.
  • Provided training, performance feedback, and conflict resolution to maintain a positive and productive work environment.
  • Utilized Google Workspace for scheduling, reporting, and communication, maintaining accurate employee and program records.
  • Promoted from Team Leader to Senior Team Leader in 2017; returned as Program Manager in 2022 following prior tenure.

Education

Master of Arts - Negotation, Conflict Resolution And Peacekeeping

California State University, Dominguez Hills
Carson, CA
05.2001 -

Bachelor of Arts - History

California State University, Sacramento
Sacramento, CA
05.2001 -

Skills

  • Staff Recruitment, Hiring & Onboarding
  • Scheduling & Payroll Management
  • Conflict Resolution & Mediation
  • Performance Feedback & Coaching
  • Training & Professional Development Coordination
  • Google Workspace (Docs, Sheets, Calendar, Slides)
  • Recordkeeping & Confidential Information Management
  • Reporting, Data Tracking & Basic Analytics

Timeline

Arts Program Manager

NorCal Arts
08.2024 - 09.2025

Advocate Training Coordinator

California Resource Services for Independent Living
01.2024 - 09.2024

Program Manager

Sacramento Chinese Community Service Center
02.2016 - 01.2023

Master of Arts - Negotation, Conflict Resolution And Peacekeeping

California State University, Dominguez Hills
05.2001 -

Bachelor of Arts - History

California State University, Sacramento
05.2001 -

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Elijah CraneArts Program Manager