ELIJAH BACKER
Grimsby,ON
Summary
Reliable and customer-focused professional with experience in public service, hospitality, retail, and automotive environments. Recognized for providing excellent customer service, working effectively under pressure, and collaborating with diverse teams. Strong communication, problem-solving, and organizational skills with a commitment to safety, professionalism, and delivering high-quality service. Eager to contribute to the City of Hamilton through dependable and community-focused work.
Overview
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Porter/Lot Attendant
Eastgate Ford
Hamilton, Ontario
05.2026 - Current
- Maintained cleanliness and organization of service areas and customer waiting areas.
- Assisted technicians by transporting vehicles to service bays efficiently and safely.
- Provided exceptional customer service by greeting and directing customers promptly.
Server/Waiter
Galileo Gardens
Stoney Creek, ON
01.2025 - Current
- Interact with customers to provide an exceptional level of service.
- Performing multiple tasks at once under heavy time constraints.
- High pressure stamina
Apprentice Mechanic
Beverly Tire and Auto
Grimsby, ON
09.2022 - 03.2024
- Assisted senior mechanics, fostering effective communication and teamwork to complete repairs efficiently.
- Organized and managed tasks to meet deadlines while maintaining a clean and safe workspace.
- Gained experience in troubleshooting, problem-solving, and working under pressure; valuable in various customer-facing roles.
Fruit Farm Worker and Salesperson
Romagnoli Farms
Beamsville, ON
03.2020 - 10.2021
- Engaged with customers to understand needs and efficiently resolve issues, enhancing overall customer satisfaction.
- Adapted to dynamic, fast-paced environment to meet seasonal demands and support team objectives.
Grade 11 Co-Op Placement
Kia Motors
Grimsby, ON
03.2021 - 06.2021
- Assisted customers and learned vehicle service mechanics, improving technical and communication skills.
- Adapted quickly to new tasks, supporting team objectives in a fast-paced environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Member
Tim Hortons
Stoney Creek, ON
01.2019 - 01.2020
- Ensured order accuracy and customer satisfaction during peak hours, positively impacting service flow.
- Delivered high-quality service in customer-facing role, enhancing overall patron experience.
- Cultivated multitasking and problem-solving skills in fast-paced environment, supporting team objectives.
Education
Motive Power Technician -
Mohawk College
Hamilton, ONOSSD -
St John Henry Newman Catholic Secondary School
Hamilton, ON 09.2018 - 01.2022
Skills
- Customer Service Excellence
- Public Interaction
- Conflict Resolution
- Team Collaboration
- Time Management
- Workplace Safety Awareness
- Cash Handling
- Problem Solving
- Written & Verbal Communication
- Fast-paced Environment
- Organization & Record Keeping
- Adaptability
- Reliability
- Attention to Detail
Certifications
- Food Handlers
- Smart Serve
- Class G License
Timeline
Porter/Lot Attendant
Eastgate Ford
05.2026 - Current
Server/Waiter
Galileo Gardens
01.2025 - Current
Apprentice Mechanic
Beverly Tire and Auto
09.2022 - 03.2024
Grade 11 Co-Op Placement
Kia Motors
03.2021 - 06.2021
Fruit Farm Worker and Salesperson
Romagnoli Farms
03.2020 - 10.2021
Team Member
Tim Hortons
01.2019 - 01.2020
OSSD -
St John Henry Newman Catholic Secondary School
09.2018 - 01.2022
Motive Power Technician -
Mohawk College