Summary
Overview
Work History
Education
Skills
Certification
Languages
AREAS OF EXPERTISE
Timeline
Generic

Elif Bardakci

Regina,Canada

Summary

Demonstrated ability in customer service and sales, consistently exceeding performance targets. Skilled in food preparation and kitchen operations, optimizing workflow and maintaining safety standards. Proficient in administrative support, enhancing organizational efficiency through effective coordination. Knowledgeable in human resources and payroll processes, adept at resolving conflicts and fostering a positive work environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Barista /Cook

ABA Coffee Holdings Ltd. (Brewed Awakening)
Regina, Saskatchewan
09.2024 - Current
  • Preparing and serving food and beverages
  • Maintaining cleanliness and customer satisfaction
  • 36 hours/week, full-time employee

Cook /Restaurant Cashier

Skyway Bar & Restaurant
Regina, SK
01.2023 - 09.2024
  • Open and Close the registers, train 4 new cashiers each month, monitor cash limits and ensure quality customer service at all time.
  • Maintain thorough knowledge of store merchandise and sell store credit cards.
  • Assisted customers with various aspects of products
  • Applying discount rates or special pricing plans

Cook

Earls Kitchen + Bar
Vancouver, BC
12.2023 - 01.2024
  • Oven line cooking, kitchen cleaning

Pizza Maker & Kitchener

Pizza Garden Lougheed Town Centre
Vancouver, BC
08.2022 - 12.2022
  • Designed unique Italian pizzas, maintained kitchen area

Pizza Maker

Pizza Garden Brentwood
Vancouver, BC
07.2022 - 12.2022
  • Works with restaurant management to come up with unique pizzas.
  • Design and implement a menu featuring traditional Italian pizzas.

Cashier

Megabite Pizza
Vancouver, BC
04.2022 - 08.2022
  • Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months.
  • Resolved customer complaints and provided product information.

HR Assistant

Ayberal Energy
Ankara , Turkey
02.2019 - 05.2021
  • Assisted payroll, documents, and HR tasks.

Executive Assistant to the Director

Bağlıca Special Education Center
Ankara , Turkey
10.2018 - 02.2019
  • Updated contact lists with key stakeholders in order to facilitate communication with them.

Online Sales Associate

Bebegen
Düzce , Turkey
06.2016 - 12.2016
  • Responded promptly to customer inquiries via email, chat, and social media platforms, ensuring a high level of customer satisfaction.
  • Managed and updated product listings, pricing, and promotional content on e-commerce platforms (such as Shopify, Amazon, or company website).
  • Processed orders, returns, and exchanges while maintaining accurate transaction records.
  • Collaborated with the marketing team to support online campaigns and optimize product visibility.
  • Provided personalized product recommendations based on customer needs and preferences.
  • Monitored inventory levels and coordinated with the warehouse to ensure timely delivery.

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Admin Intern

Serra Architecture
Ankara, Turkey
06.2015 - 09.2015
  • office internship

Accounting Intern

Independent financial advisor Feti Çetin
Mersin , Turkey
07.2014 - 09.2015
  • Processed invoices in accordance with company policies and procedures.
  • Maintained fixed asset records to prepare monthly depreciation schedules.

Education

Some College (No Degree) - Customer Relations Specialist Certificate

Cornerstone College
Vancouver, BC

School of Business Administration - Business

Duzce University
Turkey

Skills

  • The ability to analyze complex technical information
  • Can analyze, manage and implement the solution
  • Detail oriented
  • Excellent problem solver
  • Excellent customer management
  • Strong observation and analysis skills
  • Calm in stressful situations
  • Detail-oriented
  • Proficient in Microsoft Office & Adobe
  • Team player with excellent customer skills

Certification

  • KOSGEB – Entrepreneurship
  • Düzce Univ. – Banking Certificate
  • İstanbul İşletme Enstitüsü – Business Management, HR, Organization, Labor Law (22 saatlik)
  • MEB – HR Program (80 saat)
  • Berlitz – Intermediate English
  • İstanbul Şişli Vocational School –
    Culinary Apprenticeship (240 hrs, 2024)
    Culinary Mastery (756 hrs, 2024)

Languages

English
Professional
Turkish
Native/ Bilingual

AREAS OF EXPERTISE

I have worked with various types of business and have mastered cook and sales.

Timeline

Barista /Cook

ABA Coffee Holdings Ltd. (Brewed Awakening)
09.2024 - Current

Cook

Earls Kitchen + Bar
12.2023 - 01.2024

Cook /Restaurant Cashier

Skyway Bar & Restaurant
01.2023 - 09.2024

Pizza Maker & Kitchener

Pizza Garden Lougheed Town Centre
08.2022 - 12.2022

Pizza Maker

Pizza Garden Brentwood
07.2022 - 12.2022

Cashier

Megabite Pizza
04.2022 - 08.2022

HR Assistant

Ayberal Energy
02.2019 - 05.2021

Executive Assistant to the Director

Bağlıca Special Education Center
10.2018 - 02.2019

Online Sales Associate

Bebegen
06.2016 - 12.2016

Admin Intern

Serra Architecture
06.2015 - 09.2015

Accounting Intern

Independent financial advisor Feti Çetin
07.2014 - 09.2015

Some College (No Degree) - Customer Relations Specialist Certificate

Cornerstone College

School of Business Administration - Business

Duzce University
Elif Bardakci