Eliezel Olavarria
Winterhaven
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell Restaurant, excelling in customer service and operational efficiency. Proven ability to enhance guest experiences through exceptional communication and effective multitasking. Skilled in inventory management and staff training, consistently optimizing service standards and fostering a positive team environment.
Developed exceptional customer service and communication skills in high-traffic dining environment, ensuring smooth operations and guest satisfaction. Demonstrated ability to manage multiple responsibilities and resolve issues effectively. Seeking to transition into new field where these transferrable skills can add value.
Overview
3
3
years of professional experience
Work History
Dining Host
Egg Haven Restaurant
08.2025 - Current
- Greeted and seated guests promptly to enhance dining experience.
- Assisted in managing reservations to optimize table turnover.
- Communicated effectively with kitchen staff regarding guest preferences and special requests.
- Maintained cleanliness and organization of dining area to ensure customer satisfaction.
- Provided menu information and recommendations to guests, improving overall dining engagement.
- Adapted quickly to changing situations, ensuring smooth service flow during busy periods.
- Collaborated with team members to uphold service standards during peak hours.
Restaurant Manager
Taco Bell Restaurant
11.2024 - 09.2025
- Supervised daily operations ensuring efficient service and adherence to health standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory control, reducing waste through effective stock management strategies.
- Implemented new scheduling system improving labor efficiency and employee satisfaction.
- Coordinated team meetings to align goals, improve communication, and boost morale.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Construction Worker
Tacor Bulding Solution Home Improvement & Repair
03.2023 - 10.2023
- Operated power tools and machinery for various construction tasks.
- Assisted in framing, drywall installation, and finishing work on residential projects.
- Adhered to safety protocols to maintain a secure work environment.
- Collaborated with team members to complete projects efficiently and effectively.
- Conducted site clean-up and organization to ensure accessible work areas.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
GED -
Adult High School Credit Diploma
New London, CT07-2025
Skills
- Strong multitasking
- Cleanliness
- Exceptional communication
- Phone etiquette
- Food safety awareness
- Memory retention
- Reservation handling
- Customer service
- Greeting guests
- Effective multitasking
- Interactive communication skills
- Guest complaint resolution
- Payment processing
Accomplishments
- Achieved Rush Hours through effectively helping with Food handling.
- Supervised team of 6 staff members.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dining Host
Egg Haven Restaurant
08.2025 - Current
Restaurant Manager
Taco Bell Restaurant
11.2024 - 09.2025
Construction Worker
Tacor Bulding Solution Home Improvement & Repair
03.2023 - 10.2023
GED -
Adult High School Credit Diploma